How Polaris Global can restore some of its credibility
Over the past fortnight we’ve seen two attempts by Polaris Global to combat some of the criticism the company has received under its various names over the past twelve months.
The first was the setting up of ‘Polaris Global Facts‘ and the second a blog post by Lisa Molina attempting to defend Polaris Global with Scientology’s ‘attack the attacker’ methodology.
What both these attempts have failed to do are address primary concerns and questions that have raised at Polaris Global with any real accuracy.
The concerns that have been addressed have relied purely on the Scientology principle of ‘attacking the attacker’ without actually providing any hard information.
When I first started writing about Liberty League International it didn’t take long for an avalanche of accusations to be hurled my way originating from within Liberty League itself.
Primarily the information and opinions I was providing were dismissed under the banner of alleging that I was working for a rival company.
Given that this was mid 2009, it appears the Scientology ‘attack the attacker’ policy was being utilised long before any concrete link was made between Polaris Media Group and Scientology.
Whether active Polaris distributors at the time knew they were using the policy or not remains unknown.
Regardless, when confronted with these accusations I was quick to pen a direct response ‘Why I write about Liberty League International’.
The response didn’t simply question the credibility of the accusers (who were mostly anonymous Polaris distributors anyway), but instead provided credible information and put to rest any rumours that had been circulating as to what OzSoapbox was and who was behind it.
As a result of this information being published by myself the accusations mostly stopped. The few people that did raise the point after the article was published were simply pointed to it and most were never heard from again.
Polaris Global seem to be either incompetent or either unwilling to directly address any of the valid concerns and questions that have been raised at them.
Today I thought I’d do the company a favour and outline just what those concerns and questions are. Whether they’ll answer them however is another matter but at least this way they can’t claim ignorance.
1. Provide a Polaris Global income disclosure
Back in 2006 when Polaris Global were trading as Liberty League International, they ran into trouble with the Attorney General in Arizona.
Apart from being ordered to pay $115,000 in costs the terms of the settlement also required Liberty League to
advise potential customers of the correct percentage of participants who have made a profit through their participation in the Liberty League program.
This was because
the majority of participants did not earn enough to cover the amount they paid to buy the products sold to them.
Polaris Global’s last and only statistical income disclaimer was thus released in 2006 and stated that 85% of their active distributors made between $0-$35,000 annually with an average yearly income of just $13,123. This 85% distributor bracket made up just 19% of Liberty League’s annual revenue.
3% of the distributors had earned over $150,000 and represented 41% of the company’s revenue.
Total distributor numbers were never released and neither was the number of distributors who had left the company in 2006 due to financial reasons.
Fast forward to 2010 and the only statistical data on incomes generated by Polaris Group was Shane Krider recently stating on a team call that co-owner of Polaris Global, Rachel Oliver was “responsible for 80% of the business” in Polaris Media Group.
In four years the company went from 97% of distributors earning 59% of Liberty League’s revenue to 1 distributor (less then 1% of distributors assuming there are more then 100 of them) making 80% of Polaris Media Group’s revenue.
If Polaris Global are honestly trying to market a business opportunity how about providing prospective distributors with some hard facts on success rates and generated incomes?
I know I wouldn’t join a business opportunity without some idea of what statistically my chances were. ‘If you want to succeed you will’ type nonsense is just that, let’s see some hard numbers.
2. Shane Krider, Scientology and Polaris Global’s product line
This is understandably a touchy subject and isn’t helped by Scientologists screaming religious vilification at the very scent of any criticisms. However let’s put any opinions you might have about Scientology aside for a moment.
The author and producer of the Polaris Global product line, Gregory Strom recently stated that
Polaris video and written course products have consistently avoided any particular political or religious belief system as a matter of company policy, and will continue to do so in the future.
If we take Strom at his word this raises the conundrum of whether or not Polaris Global’s product line conflicts with CEO Shane Krider’s own personal beliefs and that of Scientology, or whether they are in alignment.
If they differ then does that mean that Krider himself does not personally follow or believe the personal development path set out by Polaris Global?
If Polaris Global and Scientology’s personal development beliefs are aligned and not in conflict, then it’s hardly accurate to state that Polaris Global’s products avoid “any particular religious belief system“.
To date this simple query has not been directly answered and it remains unknown whether Krider himself believes in the personal development teachings of his own company.
3. Why did Tony Rush, Gene Braxton and Shannon and John Lavenia all leave Polaris Media Group both simultaneously and abruptly?
The above were all members of Polaris Media Group’s Executive Marketing Council (EMC) and all resigned together and without official explanation from Polaris Media Group itself.
Another then recently resigned EMC member, Elena Fraga, stated that upon resigning she was made to sign a confidentiality agreement.
No doubt Braxton, Rush and the Lavenia’s also had to sign a similar agreement and this explains their weak explanation as to why they left Polaris;
Our resignation from Polaris Media Group to pursue our passions of training, speaking and educating, does not affect nor diminish our commitment to you.
It does extend our reach in the industry so that we can help more people advance towards their goals within the industry.
To suggest that four of your top level management just get up and leave the company on a whim is obviously going to raise doubts.
Instead of burying your head in the sand pretending nobody is wondering why, how about coming clean and releasing a statement.
To date there has been no official statement by Polaris Media Group or Polaris Global clarifying this matter.
4. What’s with all the company name changes?
Cmon guys people aren’t idiots. To suggest that you’re continually changing your company name to better align with your product offerings just isn’t going to cut it.
Especially when one week you’re Polaris Media Group, the next Polaris Global Marketing and then the following week Polaris Global.
Something is definitely up here and forget about the general public, at the very least your own distributors deserve an honest and open explanation.
Answering the above four questions would go a long way in restoring some credibility to the Polaris Global company name and that of its founders.
In an industry dogged by secrecy it would be refreshing to see a company just be open an honest about some of the questions that have been directed to it.
If anyone does get an official response regarding the above queries that goes beyond attacking those raising the questions I’d love for you to share them with us.
I’d have sent a copy of the questions directly to Polaris Global myself but I was unable to find a ‘contact us’ section on the Polaris Global website.
It’s April 22nd, 2010 today, let this be a public record of just how long the above questions about Polaris Global remain unanswered.
Not only were they on the EMC, they were Shane’s partners. They helped him start Polaris Media Group and were very influential in creating the products. From what I understand they had a verbal agreement but no written agreement, and I heard through the grapevine that they did some sort of mediation through the Church of Scientology. Like you, I’m very curious as to why they left the company.
There is a contact link on their news site: http://news.polarisglobal.com/
1) When will Decision and Action be released (the 2nd and 3rd components of Beyond Freedom Evolution).
2) How can a customer fairly evaluate a purchase for $2285.00 if they are not even able to yet receive 2/3 of the actual product? According to the terms, there is a 10-day money-back guarantee. Right now, everyone should be entitled to a refund until they receive the 3rd component for 10 days.
3) When will the dates be locked in for the next Sovereignty Conference? Influence Conference? Why on earth should anyone even consider buying conference tickets for $20,990 right now when they have not even been organized yet?
4) Where is the “Leader Board” that shows the weekly Top 10 earners. It has been “under construction” for months.
You can contact ‘management’ through the following address. Steve Drabin
I assume the emaim is still valid despite the company name change
Great post OZ!
I doubt if you will get written statements cause they prefer to keep all info on recorded calls via their ‘conference bridge’. I mean they need to use that call system for some useful purpose right.
‘ATTEND ALL CALLS!’ they say.
Well I gave Polaris ‘benefit of the doubt’ as I remember hearing a verbal statement to Q:3 i.e. why the 4 left in one of the calls posted at the below link.
December 5th, 2009 at 7:45 pm (Quote)
Shane Krider on the monday call officially annoucing the resignations.
Seems fairly rattled be it, but has to add his 2cents in taking a hard line against cross promoting.
Funniest part is when Rachael finally stops talking and no one’s there to take over!
I remember listening to the audio on that link when it was posted but it isnt there anymore. So much for answering that question!
And today I received an email from Polaris (even though I cancelled my membership over a year ago)stating that ‘in order to get access to your Back Office, you MUST sign and agree to the Terms and Conditions of the new company’. I bet these Ts and Cs negate any responsibility by Polaris Global to make good on any commitments by Polaris Media Group.
Also, unless a distributor signs (and therefore agrees) to the Ts and Cs, they will not get access to their back-office (which is their tool for operating their business)…so they will not be able to conduct their business unless they sign. Wow, that’s harsh! Wonder how many will sign.
And here is that email:
Important Reminder! Distributor Renewal Required
In order to acknowledge activation with Polaris Global and allow access to your Polaris Online Business Manager website, please remember to agree to the Terms and Conditions that will appear when you attempt to login to http://www.polarisbusinessmanager.com.
This is a requirement which will occur only once; when you have selected I AGREE, the Terms and Conditions screen will not appear again and you will have full access to your Business Manager.
2010 Polaris Global
I too remember hearing that reason but it made no sense as the four were then allowed to provide a lead management system for Polaris. If they were done and dusted with the company why would this business relationship remain?
Add to that it didn’t work out and the third party system was replaced by an inhouse lead management system anyway and you’ve got a story that just doesn’t add up.
I wouldn’t mind seeing a copy of these new Terms and Conditions. If disitrbutors are forced to agree to them upon accessing their Polaris Global back office then surely they have access to them afterwards to check up on what exactly they agreed to.
Hopefully someone passes it on.
great post Oz, I would like to see polaris answer these questions.
I’ve talked to Steve Drabin before, nice guy but I wonder if he’ll answer these questions? Or if he’s even allowed?
Steve Drabin? The Scientology investigator? Here’s something from the web:
That’s interesting that this guy is in management.
That’s a really good observation, Oz. I for one would like to see that addressed.
Provided that they answered honestly.
I’ve talked to Steve once or twice, he’s very helpful. Didn’t know he was management, though. I might send him an email and ask these questions if you’re not able to, Oz.
haha I talked to steve before too he’s a fairy!
I’d like to know the answers to questions 1 & 2. I couldn’t get my money back for the 2 modules and as far as I know the 3rd hasn’t even been created yet. When was the 2nd mod supposed to be shipped out? And if I don’t receive mine do I have the right to request a refund?
The below link says that Decision will be released in May and Action in September.
It also have info on events location/month but the dates are not locked in I think.
Anyone tried to contact Steve yet?
It was up briefly and did not show impressive numbers at all, then it was blamed on technology being inaccurate and was taken down abruptly. I saw $1,800 on people’s names for a whole week where before with LLI I saw numbers each day grow by $1,000’s and by the end of the week were in the 1000’s of dollars.
Quite a few people I’ve talked to left the company after not making a single cent after the PMG name change. They couldn’t sell a product that didn’t exist for months and months and couldn’t lie about it either. A these were ‘top income’ earners too. I heard so many on the calls with their testimonials claiming that the BFE program gave them their life back… it didn’t even exist. And then some claimed record dollars with PMG a day after the name change, I started seeing the out and out lies and coverups right up the EMC line including the avoidance of answering questions with my own upline EMC and she can’t even buy a new dress for the new functions… I saw her wearing the same outfit on stage in Macau as she wore in L.A… come on, there aren’t that many functions a year that you can’t buy a new outfit.
Ooooops.. off on a tangent. Sorry about that. I was so excited about LLI in the beginning, I believed in my advisor and she was so helpful in getting me started. I talked to so many people and finally had some getting ready to get started then the name/compensation plan changed and these people disappeared. I was so disillusioned with all the changes, in my confusion I was coerced into buying the BFE package, I was told of time limits of being able to get the program at reduced rates.
Looking back now I will never ever be coerced into a time frame of anything, I will be taking my time and looking at everything carefully. Twice bitten twice shy I guess. My advisor also left the company but not before being convinced several times to stay, she waffled for so long and then suddenly disappeared. She told me recently that she finally left because of her family, she didn’t have time to do the business since it took so much time away from her family. What happened to 20 hours a week?
What is the new blog of Rhamnousia’s now? If she started one up again.
I wish I had seen this place when I did my research of LLI back in the beginning, I know now that there were plenty of objections then. My responsibility is my own I will admit that and I’m so glad that no one was my ‘victim’ since I didn’t make one red cent from this business, at least I can sleep at night knowing that I didn’t ‘rip’ anyone off.
Thanks for sharing Deb. It’s always interesting to read accounts from Polaris distributors ‘from the inside’ so to speak.
Rhamnousia has been in contact but said he or she (don’t know who exactly Rhamnousia is or think it matters) isn’t sure if they’ll start up another blog.
Oz. Any word on when “Decision” will be released or if Polaris will commit to exact dates in Australia, Whistler, Las Vegas and Tahiti? Until that happens, definitely tell all potential associates not to buy the tickets.
Nothing other then what’s been made public so far. I don’t think this far out Polaris will release specific dates.
They were pretty good about refunding travel expenses for the cancelled Haiwaii conference. Can’t exactly remember the extent Polaris were willing to compensate ticket holders to but I vaguely remember hearing about travel expenses at the least.
There are NO REFUNDS for the cancelled Hawaii Conference. I tried and got that response from none other than Steve Drabin, who I thought was with Polaris (has a Polaris email address) but now see that he is from the Los Angeles Dianetics Foundation!
Hey, I spent $30,000, went to 1 conference (previous Hawaii) and the only thing I got was a Beach Towel. The most expensive towel in the world!
Going by the discussion on Kieron Atkinson’s FB page- it seems him & Kristi have recently decided to leave Polaris. Also appears that they have coped a bit of flack from those that are still trying to push the scam and that they are experiencing the same disgusting spitefulness, exclusion and defamation that others who have left received (including me).
The whole things just makes me sick now… i spent over $60k in my time there, i made about $5k and am so grateful that i have a supportive partner that stood by me as i run up debt after debt, thinking like so many others… ‘if i just do this- it might all turn around and it’ll be ok…’ or ‘it must be me, i dont believe enough, i’m not doing my DMO properly, i’m not this or that or whatever…’
Before joining – i was a fairly happy confident person- but after 13mths with the company- i developed more limiting beliefs and self doubt, insecurity and vulnerability, then i ever had. Nice outcome for a personal development company!
Make your associates/ distributors feel so dependant and weak, both staying and leaving seem like a no win situation.. becasue they make it seem so easy… and having a J.O.B. is the worse thing on the planet… and if u quit- well thats failing- and no-one wants to be a failure… and if u walk away from this- u will always give up on your dreams and your life… blah, blah, blah… so cult-ish!!!
This kind of manipulation is similar to the fear and vulnerability experienced by domestic abuse victims.
It’s been 2 months since i broke free from the sect and i feel like i have my life back! talk about freedom!! only came after i really did ‘know for myself’.. lol…
Anyone got any info on Lynn, Bettina, Simon, Nyssa etc…?
I might be wrong but sounds like Kieron’s jumped ship to GiveOpp?
He’s definitely made the switch to GiveOpp. I saw a post on his FB page more or less welcoming him to the club.
I noticed that Simon Haggard and quite a few others have unfriended him on Facebook, as previously mentioned by writing.is.on.the.wall. I’d like to think that friendship extends further than a business opportunity, and its really sad that people he’s known for years would drop him so quickly and easily.
Then again, that’s the hallmark of a cult – and that’s what Polaris Global is.
Yeah it’s pretty ‘disconnection policy’.
Personally I find it somewhat amusing that Facebook friend status is being used as a commodity or deterrent against people leaving the business.
wow , Keiron ‘s gone to , fair dinkum , its all great to be positive and all , but gee , what a lot of bullshit , a motivation package selling for $1400.00 US , and people bought it , seminars costing over $15,000 and people bought it , all to sad , they should be held accountable, would’ve been a great story for ACA or even 4 Corners
here we go again , same people, same speel , different name
Enjoy it Gatekeeper – frame it lol, that is all you will ever receive from Polaris!
It is fascinating to watch how insecure the EMC who are left are – good for Kieren and Kristi for having the guts to leave before the ship sinks.
Hi, is this thread still running? – will be interesting to see what everyone’s comments were on the Foundation Live & Super Saturday events on the past weekend.
G I A N T thumbs down from me!
Hi Lizardlegs, the discussion runs as long as people contribute – they’re free to do so at any time.
Care to elaborate?
Just a giant sell again. If you buy this = you’ll get this much back when you sell to someone else. Same old, same old. Seen it so many times before, didn’t bother going back on the Sunday for anymore of the same.
What a total waste of money spend on going to the FL conference & then you had to pay another $450 for the Super Saturday (which was basically just the same old, as they do at their ‘Live’ come & meet the Owners afternoons, that they’d had around the country.
Totally off Polaris, & wish I’d never paid them or the upline a cent – you’d never get back what you spend. So many say, they are doing so well. In fact, there’s plenty who’ve been doing it for 18 months & have only just got first sale.
Add that up, all that time advertising, so that your upline, doesn’t say – you need to advertise to make money. So every week you are shelling out more money, not to make a cent for maybe 18 months.
Then, who’d want the guilt of knowing you were only trying to sell to others to get your money back. Not me!
I’m glad I didn’t sell on to anyone. I can live with myself. Thanks for my rant – do beware – it is totally a scam.
i just want to know what people actually think or have experienced with polaris global
i got a call today and honestly the person on the other line (saying he was an owner and blah blah) just kept dodging my questionS when i kept asking him what the nitty gritty of this whole thing is.
i think it might be a scam and honestly i don’t want to see anyone getting cheated either. when i asked what i have to do what this whole working from home as a polaris member is, i got some lame ass response of “i just told you when i said its some program that has made other people tens and tens of thousands a month”.
if anyone can actually tell me what they have experienced with this whole thing i would greatly appreciate it.
We are all confused & totally mad!! Have you read my previous posts above? – read them.
& its not sour grapes, it was a very expensive lesson learnt & I’ll tell everybody, RUN, RUN FAST and keep RUNNING away from Polaris of any kind – they are BAD!!
I was taken in by a friend, – I honestly can’t believe that anyone else can be still these days – – read everything you can & don’t believe the “talk” about them doing good – its all a giant act.
and I still haven’t received my 2nd & 3rd parts of the Program that hadn’t even been finished when they were selling – you HAD to buy! Total waste of money & not what they say it is.
Its not to help anybody, just to take money from people who do believe in bettering themselves & others.
RUN, – can’t say it strongly enough – – far far away but RUN!
Scroll to the top of the article, click on the company name (link) under the headline. That will give you a list of all articles about Polaris Global Media, Polaris Media Group, and Liberty League International.
It collapsed in Australia in 2009 / 2010 as Liberty League International. The hottest stuff will probably be from around August / September 2009.
Since 2010 it has only been frequently commented here, but it has recently become a little more active with a few posts.
The headlines will give you a quick overview. The number of comments to each article can tell you how hot the topic has been.
Wow….thank you for the heads up. I was convinced to depart with$8000.00 tomorrow to invest in this company that claimed to be too good to be true!
After the above I’m thanking my lucky stars that my brother called me today and after telling him of my intentions he said “what does it say about the company online?” Unbelievably I hadn’t thought to do a ‘negative review’ search on polaris. Okay lesson learn’t, keeping my eyes open now!
In general, negative reviews are more “valuable” to neutrals than positive reviews.
Positive reviews are generally from noobs, people who are barely in, or people who have incentive to say it’s good (i.e. recruiters and promoters), while negative reviews are generally from people who had been in for a while and saw the faults as well as the benefits, and is no longer getting benefits from it and thus have no reason to say good things about it.
People who like their own positive reviews denounce any negative people as “negativity”, “they did it wrong”, “they met a bad teacher/leader”, “they are jealous/stupid/lazy”, and so on and so forth.
It’s not just the negative reviews, but about how the company had handled them.