InCruises Review: Membership access to cruise discounts
InCruises operate in the travel MLM niche and are currently in prelaunch.
The Incruises website lists a corporate address in the US state of Florida, which the company claims is
the address we use for all legal filings and customer mailings (if any). Our customer service staff works from this location.
We also have an office (not publically (sic) listed) where we house our in-house finance, operations and technology teams.
We also have a recording studio we manage from another non-listed location. We do not want to list these addresses on our site to avoid impromptu visits from distributors.
On the management side of things InCruises is headed up by Michael Hutchison (right) identified as Founder and CEO. Hutchison works out of an executive office in Orlando, Florida.
On his LinkedIn profile, Hutchison claims to have had his “share of failed start-ups”. Despite an extensive list however, no MLM companies appear in Hutchison’s provided employment history.
I ran a few searches myself and nothing turned up, suggesting InCruises is Hutchison’s first MLM venture as executive.
Read on for a full review of the InCruises MLM business opportunity.
The InCruises Product Line
InCruises sole product is a cruise membership costing $100 a month.
This membership provides members access to cruise discounts, as well as $200 a month in “Cruise Dollars”.
Cruise Dollars can be put towards booked cruises through the InCruises travel booking engine.
The InCruises travel booking engine is provided by World Travel Holdings, who advertise “private-label partnerships” on their website.
Our private-label platform is built to create a seamless experience for your customers. We speak in your brand’s voice and design unique programs that fit your value propositions.
From every standpoint, your customer and brand is our focus. From the website and promotions to our private-label call center, we never lose sight of your most important asset — your customers.
Globally, InCruises claim they also utilize other third-party booking engines:
We had an exclusive agreement with (WTH) and based on our global demand, we have opted to use other providers. We have agreements with several companies to do our backend bookings.
Update 16th February 2016 – World Travel Holdings have reached out to us and clarified that
World Travel Holdings and InCruises are no way affiliated.
While we were approached by InCruises and had some initial discussions, at no time have we ever had an agreement with them in any form, for our technology or anything else.
I queried why Michael Hutchison claimed InCruises had an “exclusive agreement” with WTH, and was told InCruises have since ‘removed all references to any agreement or partnership from (their) sites‘.
BehindMLM has sought comment from Hutchison regarding the claim and will publish the reply if received. /end update
Update 17th February 2016 – Michael Hutchison has retracted his previous statement about having an “exclusive agreement” with WTH.
Per my previous note, we had a relationship with WTH. Our initial discussions between our companies resulted in WTH sending us their agreement.
Neither company executed their agreement. We have moved on to new travel partners.
Why the agreement wasn’t executed is unclear. /end update
The InCruises Compensation Plan
Update 21st April 2017 – In late March InCruises released a new compensation plan.
BehindMLM published an InCruises Review 2.0 on April 14th. /end update
The InCruises compensation plan was originally hidden behind a non-disclosure agreement (NDA).
Following publication of this review, Michael Hutchison sent BehindMLM a copy of the InCruises compensation plan. It is presumed the NDA is no longer in place.
Before we get started, I’ll note that the InCruises compensation plan mentions “active” qualification.
Active qualification sees InCruises affiliates required to sell two cruise memberships (one of which can be their own purchase).
The InCruises compensation plan however makes no mention of whether active affiliates are able to earn commissions.
Three subscription sales appears to be the required minimum for direct commissions and five for residual commissions.
InCruises Affiliate Ranks
There are eight affiliate ranks within the InCruises compensation plan.
Along with their respective qualification criteria, they are as follows:
- Marketing Manager – generate $5000 a month in dowline sales
- Senior Marketing Manager – generate $10,000 a month in dowline sales
- Marketing Director – generate $25,000 a month in dowline sales
- Senior Marketing Director – generate $50,000 a month in dowline sales
- Regional Director – generate $100,000 a month in dowline sales
- National Director – generate $200,000 a month in dowline sales
- International Director – generate $300,000 a month in dowline sales
- Executive Director – generate $500,000 a month in dowline sales
Cruise Membership Commission
InCruises affiliate are paid directly for selling $100 cruise memberships in groups of three.
For each group of three sold in a month, an InCruises affiliate is paid a $100 commission.
Note that these groups of three can be retail customers or recruited affiliates who have purchased the $100 travel membership subscription.
A Coaching Bonus of $100 is also payable if a recruit affiliate receives a cruise membership commission within 30 days of joining the company.
Direct Residual Commission
When an InCruises affiliate sells five $100 cruise memberships to retail customers or recruited affiliates, they trigger a $10 per month residual commission per subscriber.
Additionally if an InCruises affiliate themselves has a cruise membership, the monthly $100 fee is waived.
Residual Commissions
Residual commissions in InCruises are paid out via a unilevel compensation structure.
A unilevel compensation structure places an affiliate at the top of a unilevel team, with every personally recruited affiliate placed directly under them (level 1):
If any level 1 affiliates recruit new affiliates, they are placed on level 2 of the original affiliate’s unilevel team.
If any level 2 affiliates recruit new affiliates, they are placed on level 3 and so on and so forth down a theoretical infinite number of levels.
InCruises cap payable unilevel levels at five, with a $5 monthly residual commission paid out on cruise membership payments.
Note that residual commission qualification is the same as direct residual commission qualification (sell and maintain five cruise membership subscriptions).
Rank Achievement Bonuses
InCruises affiliates are paid the following monthly bonuses for qualifying at specific affiliate ranks:
- Marketing Manager – $500 a month
- Senior Marketing Manager – $1000 a month
- Marketing Director – $2500 a month
- Senior Marketing Director – $5000 a month
- Regional Director – $10,000 a month
- National Director – $20,000 a month
- International and Executive Directors – $30,000 a month
Worldwide Bonus
The Worldwide Bonus is made up of 5% of InCruises monthly sales volume.
To qualify for a share in the Worldwide Bonus, an Incruises affiliate must be at the Executive Director rank.
Joining InCruises
Affiliate membership with InCruises is $195 and then $95 annually.
Conclusion
I don’t usually write a review if I don’t have the specifics of a compensation plan, but I felt I had enough to go on with InCruises to put one together.
Behind the usual “everybody loves to travel!” marketing spiel, InCruises offer up a genuine cruise discount platform that, at least on the surface, is detached from their income opportunity.
One glaring problem is the company itself offers nothing but access to discounts. Travel merchants provide the cruise booking engine and discounts, with InCruises merely a gatekeeper.
As far as MLM goes, there isn’t a readily identifiable product retail customers are paying $100 a month for. Access to discounts or even discounts alone are not a tangible product in MLM.
Despite the retail offering, the inherent compliance danger with InCruises is that only affiliates will sign up for the $99 a month cruise membership.
As it stands there are no retail cruise membership qualifiers in the compensation plan, allowing InCruises affiliates to earn commissions solely on the recruitment of new affiliates who also purchase a cruise membership.
This would drive home a lack of demonstrable retail value of the cruise membership, and also drag InCruises into pyramid scheme territory.
Luckily this is easily evaluated, with a query of a potential upline’s non-affiliate numbers the easiest way to suss out if retail membership sales are taking place.
Make sure you are provided data on active retail memberships only. Do not accept any data on expired members or pseudo-compliance explanations of affiliates who haven’t recruited counting as retail customers.
If an affiliate fee was paid then those InCruises members are affiliates, period.
A secondary concern (which is tied to retail viability), is competition from competing travel-booking engine users.
InCruises charge $99 a month for access to booking engines, with a good chunk of this fee feeding the InCruises compensation plan.
There’s a very real possibility that competing travel companies who don’t have an attached MLM opportunity, will be able to offer access to the travel-booking engines for less than $99 a month.
This could be a potential marketing hurdle for InCruises affiliates, reducing their pool of retail customers to the uninformed and/or ignorant.
Approach with caution.
Update 22nd January 2016 – Michael Hutchison has been in touch and provided BehindMLM with some clarifications. The original review above has since been revised to reflect Hutchison’s supplemental information.
Update 21st April 2017 – In late March InCruises released a new compensation plan.
BehindMLM published an InCruises Review 2.0 on April 14th.
Update 27th August 2022 – BehindMLM has revisited inCruises and published an updated review.
Incruises LLC, M15000009558, incorporated in Delaware. Delaware File number 5809499 registered 8/24/2015. No address.
Michael T. Hutchison resides in Orlando, FL. His AngelList profile says he used to run Stopitbook.com, and that pointed me to this:
whoisology.com/archive_12/stopitbook.com
Which gives all his previous domains. So he doesn’t look to be new to MLM.
Looks like he might have been an affiliate with Neurs, which sort of makes sense seeing as Frank Codina is an Incruises “Executive Advisor”.
Confirmed:
twitter.com/michaelhutch/status/452974259716259841
Credits himself as a “founding member” of Neurs here: youtube.com/watch?v=U14DAKdQL3E
After having joined a number of travel programs and wasted so much hard earned money, I would like to find out more about InCruises and to know more about the integrity of the owners and Management team.
The honest thing is there is NO money to be made from travel unless you are an authentic certified travel agent with a proper agency backing you with direct access to booking engines and deals not available elsewhere.
Airlines are still in the 1-2% profit stage. Hotels are doing 5%, and cruises may be doing 10% profit. That means they can pay you a couple percent… AT BEST. Peanuts at worst.
With Orbitz, Travelocity, Expedia, and other fare search engines like HipMunk, Kayak, and Google, not to mention Hotels.com and such, there is no profit from travel programs… esp. if you have to pay. And if you have to pay, you may as well get certified for real, right? But that means taking classes.
Thus, any outfit that implies you can make money from “selling travel” with no training must want to get money FROM you instead. It cannot work otherwise.
And let’s not forget the dozens of “travel MLM” that are either outright scams (such as TVI Express, owner arrested in India, declared illegal around the world), operated MOSTLY as pyramid scheme (YTB, kicked out of California and other states), and a few more that pretends not to sell travel (according to their Malaysian office, they only sell suntan lotions and souvenirs locally, and thus do not need MLM license), and one even sued blogger who complained about their deceptive and hard sell tactics (WorldVentures).
TL;DR — there is no margin in travel to support a MLM. Any so-called “travel MLM” is likely to be a pyramid or ponzi scheme.
frank is the founder of Neurs and yes Hutch was an affiliate (co-founders) of neurs.
i do believe that there’s not much earnings to be made with Travel Business.
Michael Hutchison has been in touch and provided me with a copy of InCruises’ compensation plan.
I’ve revised the original review to include this new information.
As a fellow Ozzie, Oz can you please send me some info on some more of your thoughts.
Sure. I like the color blue. Chocolate and strawberry over vanilla and boots not shoes.
Looking into this early opportunity. Looks good on the surface, but seems hard to get the info out. Lots of research?
Article updated with clarifications that World Travel Holdings was never affiliated with InCruises.
Contrary to claims made by Michael Hutchison and InCruises affiliates, no “exclusive agreement” between InCruises and WTH exists.
Neither has WTH provided InCruises with access to their “technology or anything else”.
Good Review!
Now there is a complete new plan called 2.0 that is changing all the troubles and risks. Here more information. (Ozedit: Recruitment spam removed)
Thanks for the heads up, I’ve flagged this review for an update.
Please don’t try to slide affiliate links through with URL cloakers.
I would love to be a member, will do so shortly, this is very nice for me as a retired person.
Hi
I have few Questions if someone can answer?
1: Company is legal? is there any evidence? authenticity
2: What is the actual relationship between Tony Robinsion and Michael Hutchison incrusise company.?
3: Company mentioned that all your payment is insured by Trust my Travel? so need more details on that how our money is safe with this company?
4: Is there any Travel desk they have for support ?
5: They are accepting visa and master card so how many transaction one person can do to join the membership?
Obviously you didn’t pull those questions out of thin air. How come the source of that information wasn’t able to provide you with answers?
Sounds like you were fed unverifiable marketing bullshit and want someone else to do your homework.
Not like that you do your investigation in details so i have provided the info which is available on site, its your wish if you can do or not to do . no force Oz.
In a marketing spam comment I removed you provided incorporation details.
Incorporation details have nothing to do with legality. Look at Incruises’ business model. The latest incarnation is a combination of pyramid and Ponzi fraud.
Pay money, speak at InCruises events.
Proof?
This is not Incruises helpdesk. Ask the scammer trying to recruit you.
Marketing bullshit you can’t verify and so need to still ask “herp derp is this real?” is not due-diligence information. It’s spam.
Been a member for a year. Sounds like a good idea right, that’s the hook for new customers. However, the fact of the matter is that Incruises is not for me, tell you why.
1) Customer service?? Non existent, you have a problem, say your prayers and forget talking to some one, maybe in a week or two you will get a lame email, that talks of their inability to address or resolve your issue due to lack of staff.
2) If you have a problem with your cruise, and it gets cancelled like ours did due to Covid, don’t expect to see your refund for 2 to 3 months, yep, that’s right, same ole story, we do not have the staff to handle the situation.
3) your cruise got concelled, do not expect the 125 % the cruise company gave everyone else, yep, as per their email, due to Incruises lack of staffing you get back what you put in, Wonder where the other 25% goes, but it’s not coming back to me.
I can’t wait to get the refund, at this point, crossing my fingers I do, plan a trip, use up every one of my $$ and cancel with these clowns.
One thing Incruises does very very well, they invoice your credit card punctually. It’s like flushing money down the drain, and trying to figure out how to get out whole, or at least as whole as you can be.
Another thing Incruises, cannot book within 90 days. Doing the math, I’d have been better off booking with the cruise line directly a month ahead and being able to book everything at once and take advantage of the promos from the cruise line.
Still fell like trying it, sign up, and see how it goes!!