Le-Vel Review: Lifestyle capsules and patches
There is no information on the Le-Vel website indicating who owns or runs the business.
Le-Vel affiliates name “Paul Gravette” as the owner of Le-Vel, however his name does not appear anywhere on the Le-Vel website.
Further research reveals Gravette listing himself as “the owner” of Le-Vel on his LinkedIn profile:
In addition to Le-Vel, Gravette also claims ownership of Xyngular. Xyngular launched in 2009 and market a range of health, nutrition and weight loss products.
Linked off of Gravette’s LinkedIn profile is “Jason (Simon) Camper”, who also credits himself as an “owner / founder” of Le-Vel:
Ty Tribble (MLMBlog.net) named a “Jason Camper” as President of isXperia back in April 2011:
Another member of the executive team of isXperia is Jason Camper, president of the company. He is a 12 year professional when it comes to Direct Sales and Network Marketing Industry.
isXperia launched in 2007 and operate in the “health, wellness and skincare” MLM niche. At the time of publication, Camper’s name does not feature on the isXperia website’s “Executive Team” page.
A third name in relation to Le-Vel pops up in the company’ website domain registration listing, which names a “Justin Rouleau” of “Le-Vel Brands LLC” as the owner.
On his LinkedIn profile, Rouleau credits himself as “Director of Technology” at Le-Vel and a “web developer” at isXperia (2010 and 2011):
Of note is that the address provided for Le-Vel Brands LLC in the company’s domain registration (Texas), differs from an address provided on the Le-Vel website for “returns” (Utah).
I believe this is due to Le-Vel’s shippable products being manufactured in Utah, whilst the company is based out Texas. I tried to verify this on the Le-Vel website, but when I clicked “contact” the browser screen went dark and nothing happened.
Read on for a full review of the Le-Vel MLM business opportunity.
The Le-Vel Product Line
Le-Vel’s products are marketed under the “Thrive” brand, with the company offering four varieties of thrive for men, women, “lifestyle” and “weight management”.
“Thrive M” (men) and “Thrive W” (women) come in capsule format and offer ‘weight management, cognitive performance, joint support, pain management, anti-aging (sic) & antioxidant blend, lean muscle support, digestive & immune support‘.
“Thrive Mix” (lifestyle) is a ‘blend of Vitamins, Minerals, Plant Extracts, Anti-Oxidants, Enzymes, Pro-Biotics, and Amino Acids‘ delivered in shake format.
Lastly “Thrive DFT” (weight management) is a skin patch that offers ‘weight management, mental clarity, appetite control, derma fusion technology, metabolic support and an all natural time release‘.
I tried to enter the online shop Le-Vel have on their website to check the prices for Thrive but the company demanded customer login information.
Whilst it appears Le-Vel do not provide retail pricing to the general public, further research revealed Le-Vel affiliates marketing Thrive products from between $100 to $300 a month:
The Le-Vel Compensation Plan
The Le-Vel compensation plan pays upfront retail commissions and residual commissions via a unilevel style compensation structure. Additional bonuses and incentives are also offered.
Retail Commissions
Retail commissions are paid to Le-Vel affiliates on the sale of Le-Vel products to non-affiliates.
Retail commissions in Le-Vel are paid out at a rate of 20% of the Business Volume (BV) generated by retail customers.
Retail commissions are also paid out on retail orders placed with an affiliate’s downline, payable down three levels of recruitment:
- Level 1 (retail orders placed with personally recruited affiliates) – 12%
- Levels 2 and 3 – 4%
Qualified and Active Status
With the exception of retail commissions, Le-Vel affiliates must first qualify themselves for commissions and then remain active.
To initially qualify for commissions, a Le-Vel affiliate must generate at least 200 Personal Volume (PV) worth of product sales. This can be either their own personal purchase of products or purchases made by their customers.
To maintain active status, a Le-Vel affiliate must maintain at least 100 PV a month in product orders. Again, this can either be an affiliate’s own purchase of product or that of their customer(s).
Le-Vel Affiliate Membership Ranks
There are six affiliate membership ranks within the Le-Vel compensation plan and, along with their respective qualification criteria, they are as follows:
- Promoter – be qualified and maintain 100 PV a month (active)
- 4K VIP – maintain 100 PV a month (active), personally recruit at least 2 affiliates and have a downline generating at least 4000 GV a month (no more than 2400 GV from any one unilevel leg)
- 12K VIP – maintain 100 PV a month (active), personally recruit at least 2 affiliates and have a downline generating at least 12,000 GV a month (no more than 7200 GV from any one unilevel leg)
- 40K VIP – maintain 100 PV a month (active), personally recruit at least 4 affiliates and have a downline generating at least 40,000 GV a month (no more than 24,000 GV from any one unilevel leg)
- 80K VIP – maintain 100 PV a month (active), personally recruit at least 4 affiliates and have a downline generating at least 80,000 GV a month (no more than 48,000 GV from any one unilevel leg)
- 200K VIP – maintain 100 PV a month (active), personally recruit at least 4 affiliates and have a downline generating at least 400,000 GV a month (no more than 120,000 GV from any one unilevel leg)
Fast Start Bonus
The Fast Start Bonus is paid out on purchase of an “enrollment” or “upgrade” package purchased by recruited Le-Vel affiliates.
When a Le-Vel affiliate joins the company, they can purchase one of four “starter packs”: Thrive, Starter, Promoter or VIP.
Each pack has a corresponding Fast Start Bonus attached to it, paid out down four levels of recruitment:
- Thrive – $15 on level 1, $10 on level 2 and $5 on levels 3 and 4
- Starter – $30 on level 1, $20 on level 2, $10 on level 3 and $5 on level 4
- Promoter – $80 on level 1, $40 on level 2, $20 on level 3 and $10 on level 4
- VIP – $140 on level 1, $80 on level 2, $40 on level 3 and $20 on level 4
Fast Start Bonus Match
Le-Vel offer a 10% Fast Start Bonus Match on the Fast Start Bonus earnings of all personally recruited affiliates.
If a Le-Vel affiliate personally recruits at least eight qualified and active affiliates and is ranked 4k VIP or higher, the Fast Start Bonus Match percentage increases to 20%.
Note that in order to qualify for the Fast Start Bonus Match, Le-Vel affiliates must have personally recruited at least two qualified and active Le-Vel affiliates.
Unilevel Commissions
Residual commissions in Le-Vel are paid out using a unilevel compensation structure.
A unilevel compensation structure places an affiliate at the top of a unilevel team, with every personally recruited affiliate placed directly under them (level 1):
If any of these level 1 affiliates recruit new affiliates of their own, they are placed on level 2 of the original affiliate’s unilevel team. If any level 2 affiliates recruit new affiliates, they are placed on level 3 and so on and so forth down a theoretical infinite number of levels.
Le-Vel cap unilevel commissions down eight levels of recruitment, with how many levels an affiliate is paid out on determined by their Le-Vel affiliate membership rank:
- Promoter – 4% on levels 1 to 3
- 4K VIP – 4% on levels 1 to 5
- 12K VIP – 4% on levels 1 to 6
- 40K VIP – 4% on levels 1 to 7
- 80K VIP – 4% on levels 1 to 8
- 200K VIP – 8% on levels 1 to 8
Unilevel Matching Bonus
A Unilevel Matching Bonus is paid out on the unilevel commissions earnt by an affiliate’s personally recruited downline (level 1).
How much of a Unilevel Matching Bonus a Le-Vel affiliate qualifies for is determined by how many new affiliates they’ve recruited:
- recruit 4 affiliates = 20%
- recruit 8 affiliates = 40%
Note that these recruited affiliates must be both qualified and active.
Car Bonus
The Le-Vel compensation plan mentions a “VIP Auto Bonus”, paying out an ‘$800 monthly bonus toward a white or black BMW, Mercedes, Lexus or Caddilac‘ – however no qualification criteria for the bonus is provided.
Lifestyle Getaways
At the 40K VIP, 80K VIP and 200K VIP affiliate membership ranks, Le-Vel reward affiliates with ‘trips to places like Las Vegas, Napa Valley, New York, Italy, Alaska & the Caribbean‘.
Joining Le-Vel
Affiliate membership to Le-Vel is free according to the company website. It should be noted however that the Le-Vel compensation plan mentions “starter packs”, the details of which are not provided anywhere on the Le-Vel website.
I tried to source this information elsewhere (from a third-party or otherwise) but was unable to ascertain what Le-Vel’s starter packs cost.
Going by the Fast Start Bonus paid out on the four packs, one would assume the costs range from anywhere between $16 to $141.
Conclusion
The biggest issue that concerns me regarding that Le-Vel MLM business opportunity is that of transparency.
Corporate management details, retail pricing for their products and affiliate starter pack costs are all what I’d deem crucial information, yet are absent.
Car Bonus qualification isn’t quite so vital, however it’s also missing from the Le-Vel compensation plan material.
An instance of this hurting the business on the MLM side would be me strongly recommending prospective affiliates to test out Le-Vel’s products first. How they can be expected to do this with no indication as to what Le-Vel’s products cost escapes me.
On the business model side of things Le-Vel performs better, as I especially liked the way retail commissions paid out over multiple levels. The highlight though was paying out retail commissions to non-qualified and active affiliates.
This “retail policy” from Le-Vel’s affiliate terms and conditions was also great:
Retail Policy
In order to qualify for any compensation payable under the Le-Vel Compensation Plan, a promoter must certify by completion of the Retail Sales Rule Compliance Form that he/she has made at least one (1) retail sale to five (5) different retail customers in the calendar month in which commissions or bonuses are earned.
The compliance form must be received by Le-Vel no later than the fifth (5th) day following each calendar period in the event that Le-Vel takes measures to confirm that the requisite retail sales have occurred.
I’m not entirely clear on why Le-Vel themselves can’t enforce this on the back-end, but having affiliates sign such a form every month is a great incentive for them to actually drive retail.
Note that I’d strongly encourage prospective affiliates to check with their potential uplines about the sending in of this form each month, and checking to see that the upline’s retail history actually matches what they claim.
I thought this was great as typically affiliates who aren’t qualified for commissions simply miss out on getting paid anything altogether. Paying out retail commissions without qualification seems like a good way to drive retail sales and deter affiliates from focusing solely on affiliate recruitment.
That said improvements could be made with qualification criteria for the Unilevel Matching Bonus. This should be volume based as opposed to solely tied into recruitment. You still need recruited affiliates to generate unilevel volume, so any potential issue of not having a downline is negated.
The affiliate membership ranks only ever require a minimum of four recruited affiliates, which I thought was more than fair.
Assuming the prices quoted by Le-Vel affiliates in their marketing are accurate ($100 to $300 a month), the price-point of Le-Vel’s products might be an issue.
The company does market itself heavily as a “premium lifestyle” orientated opportunity, however at the end of the day if people aren’t prepared to pay what they’re charging, then what they refer to themselves doesn’t matter.
This could be why no retail product pricing exists on the Le-Vel website, or it could simply just be poor planning.
Whatever the case I’d strongly advise the company add retail product pricing, affiliate startup costs and executive management information to their website.
A compensation plan rewrite to include things like Car Bonus qualification and affiliate starter pack costs wouldn’t hurt either.
All in all there’s nothing too major to fault with Le-Vel’s MLM offering, but it definitely needs some polish if they’re looking to fully capitalise on the opportunity they’re putting out there.
Update 17th February 2016 – This morning I woke up to a bogus DMCA complaint filed by Le-Vel, objecting to BehindMLM’s use of the Le-Vel logo in this review.
I’ve subsequently replaced Le-Vel’s logo with a censorship placeholder, as that’s exactly what Le-Vel’s unsubstantiated complaint amounts to.
The ‘retail requirement’ won’t pass muster if it was never audited. Webster vs. Omnitrition revealed that Omnitrition never audited the retail requirement either, and simply pointed at “they certified that they will do it” agreements, and claimed this should be enough to grant them “summary judgement”.
Appeals court said ‘not enough’, and Omnitrition settled out of court before the case can go to trial.
http://www.mlmlegal.com/legal-cases/Webster_v_Omnitrition79F3d776-1996.php
BTW, Amway requirement says TEN retail customers, not five.
Unenforced I agree it’s wholly not enough, that’s why I suggested any prospective affiliates check the numbers of the person trying to recruit them themselves.
If an upline is handing in the agreement and ignoring retail, how can you trust them about anything?
Their website is beautiful, very sleek, easy on the eye advertising. But with no price amounts and when I tried to go into the Buy Now section to see if there are prices, it pops up a sign on screen, with no way to sign up as a customer.
There is no open to the general public store front.
Thanks for your research. I take the products and I’m a promoter (since July 2013). I am the person who always asks questions, wants to know the company’s background, etc.
I’ve known that Paul and Simon own Le-Vel, but now I see how they got there. Still doing my research. I’ll let you know what I find out.
Not sure why the retail pricing couldn’t be found. The retail pricing link (Ozedit: affiliate link removed) is on every page of every product detail page.
There is a reason behind no mention of the corporate structure. First, this is all “cloud based”, which means there is no corporate building fees and other corporate structure costs. This saves hundreds of millions in costs, which all goes back into the commission structure instead of “top people”.
Not mentioning the owner’s names on the company website is well explained in a directsellingnews magazine article about Le-Vel: tiny.cc/dsn
The company is going through tremendous growth, nearing 100,000 free customer and promoter accounts being created monthly.
The policies and procedures are being re-written, with the old P&P active at the moment with some policies that are no longer active … such as the retail sales proof requirement is done in the back office instead of sending in a report, and any line item that says “fee” will be removed.
This makes being a customer or promoter completely free. No sign-up fees, no website fees, no backoffice fees – it is all free. The only cost is product and shipping.
@Paul
I had to remove the affiliate link. Default Le-vel website contains no retail pricing.
If you click shop the website demands you log-in. This is not good enough.
No reason is sufficient to justify the absence of crucial information about the company. “The cloud” is not a physical place.
Le-vel is being run out of somewhere and the company needs to provide this information on their website.
Again, no explanation justifies the absence of crucial company information.
This is MLM 101, and reflects poorly on Le-vel’s management.
What about revenue coming in? How much is from affiliates and how much from retail customers? I know you won’t have company-wide statistics but what about in your own business?
Your first error in your review states that Paul and Jason are not on the website as owners. I’m pretty sure there are 2 pictures and a bio on both, I just saw them.
Yes, there is no retail pricing. The business model asks that you set up a FREE customer account, then you can see all the pricing for all the products. $100. – $300. per month?
Of course it varies depending on what products you choose to use. This is a private company that has chosen to use a person to person business model to promote their products.
If you don’t like the method, you can always go buy your products from some big corporation who will not offer the level of service provided by Le-vel promoters. The people that are using these products are having incredible, positive results and they are more than happy to share it with people they care about because they want them to feel as good as they do.
Info on the car bonus? It’s on the website also. Need more info? If your “real person” doesn’t know you can ask a question to the Cloud Based Customer Support and you will have an answer within 24 hours.
Have a phenomenal day!
Right, because 2013 = 2015.
While I’m glad to hear Le-vel decided to disclose certain things after we published a review, let’s not pretend information like the car bonus was always available.
From a customer standpoint, where is the logic in that? Talk about actively discouraging retail…
I think you misunderstand the focus of the company OZ, and that is why you are not able to wrap your head around the practices that you deem harmful to their business.
You claim that them not allowing you to see pricing is discouraging retail, when in fact, it is a matter of one versus the other.
What I mean is that the company is focused on providing compensation to their promoters. If potential customers are able to view product pricing without signing up under a promoter, they may think that they should next be able to order without signing up under a promoter.
In order to combat this, the company requires that you sign up under the person that introduced you to Thrive before having access to their commerce.
Now I can see why some people may be worried about signing up for something without knowing what the price is.
However, as stated before, it is absolutely free to make an account. The company does not do this to hold you back in any way from seeing their prices, they do it to ensure that the proper people get paid for recruiting you.
(Ozedit: Offtopic spam removed)
Not openly disclosing retail pricing is discouraging retail.
Retail customers don’t have time to jump through hoops, either give them the information they need or discourage them from buying from you – which is what Le-Vel does.
They should instead be focused on selling products to retail customers. Focusing on that takes care of the above.
I tried the product because I had a friend that was raving about how wonderful the product was and it made her feel so energized.
My first order was $200 and my friend was to reimburse me $50. That was September and I haven’t seen that check yet.
You also have to sign up for autoship to get discounted prices. I did that also and a week later I deleted the autoship or at least I thought I did but low and behold I got a thank you e-mail for my recent purchase exactly one month to the day of my first order.
The deletion of the autoship didn’t work. I complained to my sponsor and finally got deleted from the program.
Shelia … I have seen your situation with every merchant I have ever dealt with, online and Brick and Mortar.
Lack of follow-up from the person who helped you with your purchase is all you have experienced.
I did not see where the product did not do something for you, taken as directed, it did help you.
With a communication situation from your friend, you may not know what those directions are. If the product did not work, this would be a dead thread of a company that failed instead of simple communication situations with promoters from a company that continues to grow.
Closing out 2015, nearing $500,000,000 in yearly sales after only 3 years with over 2.5 million accounts, much more than half being customer accounts.
The validation the product and the company structure works is being provided on a daily basis.
I don’t know you or your friend, but if you sign into your account and look for “credits”, I will wager you have your $50 in product credits from your friend that were transferred into your account to use …
And if you look at the date of the transfer, most likely it was available for you to use for either one of your orders, but miscommunication prevented you knowing the $50 was available to you.
As far as the autoship not being deleted … First, you are correct. To receive the discounted price, same price as a promoter would pay, the order must be placed as an autoship order.
Le-Vel has made it very simple to edit, pause and delete future autoships. One click to edit/delete and another click to confirm.
Without the confirmation from the customer, the autoship will not be deleted. With communication and follow-up not being the best, confusion leads to problems.
Customers are the most important part of any company. I hope you communicate to your friend (or upline promoter) to help you make the situation right with you.
BTW: There are fixes in the works to rectify the hidden retail pricing by giving links to local successful promoters as your connection when going to the company website, if you have never visited a customer’s or promoter’s free replicated website before.
The new updated website is rumored to be released around the first of 2016.
Blessings to you and yours,
Paul
Interesting thing here is.
When you watch the promoters of this and see them say “premium grade nutrition” it is the strongest thing they can say about the product.
They are basically selling VITAMINS with no solid proof that theirs are better than anything off the shelf at your local store.
It is all about the hype “you feel good” so it should cost more to buy.
$120 a month autoship for vitamins I think I can pass!!