LifeVantage class-action filed, pyramid scheme & snake oil allegations
BehindMLM reviewed LifeVantage back in 2015.
Although retail was possible, we found LifeVantage’s overall business model was focused mostly on autoship affiliate recruitment.
This combination of token retail with affiliate recruitment is at the core of modern-day MLM pyramid schemes.
The FTC took action against Vemma and Herbalife a few years ago for use of the model, but for whatever reason we haven’t seen anything since.
LifeVantage meanwhile have had three years to clean up their act.
If a lawsuit filed earlier this year is to be believed however, nothing much has changed.
In a January 24th filed complaint, Brian Smith identifies himself as a LifeVantage affiliate who paid over $1000 to sign up in 2016.
Smith runs Cancer Survivors Who Can Charities, Inc., a non-profit organization.
Smith alleges that he was
approached by a LifeVantage Distributor who suggested that LifeVantage products would be helpful to the members of his cancer organization.
Upon attending two LifeVantage meetings, he was only informed of LifeVantage’s more expensive Product Pack signup options.
Smith was told he had to sign up with a Product Pack and after choosing the most expensive $1200 pack, Theresa Cannavo, filled in his distributor application.
Eight months in Smith cancelled his autoship, having realized he’d joined
a pyramid scheme, designed to only make money for LifeVantage and a few top promotors at the expense of Plaintiff and people like him.
During his time as a Distributor, Smith learned that:
(1) he would have to recruit others to become LifeVantage Distributors in order to recoup the money he paid to become a Distributor;
(2) he was required to make monthly purchases of Protandim products to get any commissions and remain a Distributor;
(3) it was nearly impossible for him to break even based on retail product sales alone, and;
(4) he would have to pay additional costs to attend meetings to learn the “selling secrets” of the top-earning Distributors.
At the root of Smith’s pyramid claims are allegations of little to no retail sales taking place.
LifeVantage is nothing more than a pyramid scheme dressed up as a multi-level marketer (an “MLM”) of dietary supplements.
LifeVantage induces people to become Distributors with sales pitches promising wealth and business independence, and its marketing and compensation system encourages its Distributors to recruit others into the system with the same promises of wealth and business independence.
Distributors pay money to participate in the business opportunity, which funds LifeVantage’s payments and “bonuses” to other Distributors.
Despite LifeVantage’s claims of retail sales, little money comes in to the system from actual retail users of LifeVantage products disconnected from the business opportunity.
The majority of its retail sales are monthly sales to its Distributors purchasing product in order to participate in the compensation system and remain eligible to receive bonuses.
Distributors really can only make money by bringing in new Distributors – a classic pyramid scheme.
The recruitment chain described in Smith’s lawsuit is your basic affiliate autoship recruitment model, the same model we were wary of in our LifeVantage review.
New Distributors are told or strongly encouraged to agree to an automatic shipment program of $100 or more per month in
product, secured by their credit cards, and to pay for “training” and other accoutrements of being a Distributor.Each new Distributor is placed in his or her recruiter’s “downline,” with a portion of their initial purchase being kicked “upline” to the recruiter and others up the chain.
LifeVantage’s MLM system further encourages Distributors to expend thousands of dollars in additional product purchases, event fees and expenses, and other miscellaneous fees.
LifeVantage’s products, which the lawsuit acknowledges failed in the retail market before the company went MLM,
are falsely advertised as remedies for various diseases—are snake oil and have no real medicinal or nutritional value.
Side-effects personally witnessed by Smith include negative vision loss.
(Smith) was contacted by a cancer patient in Colorado who claimed that Protandim negatively affected their vision.
He had given free bottles of Protandim to several people within
his cancer organization who could not afford LifeVantage’ s monthly rate, and was contacted by one of these persons who claimed to be experiencing the same negative vision effects.Smith became uncomfortable and started questioning the product testing touted by LifeVantage because, among other reasons, the test results advertised to Smith and other Distributors were devoid of independent studies or testing.
In addition, he discovered that the ingredients in several LifeVantage products were mostly easily found herbs, such as turmeric, a well-known nfr2 activator.
LifeVantage claimed to provide its own special blend and charged upwards of $50 a month for the products, claiming it was the special blend that caused nrf2 to occur.
Despite cancelling his autoship order eight months into his distributorship beginning 2016, Smith
received and was charged by LifeVantage for several product shipments he did not order.
He struggled to return the unordered products and never received a full refund.
To stop the unauthorized shipments and charges, Smith was forced to cancel his credit card.
To this day, he still receives emails from LifeVantage about updating his credit card information and renewing his orders and distributorship.
LifeVantage also told Smith that if he did not purchase their products, his membership would be terminated.
In seeking damages against LifeVantage, Smith contends had he
been informed that the LifeVantage business opportunity was actually a pyramid scheme, he would not have purchased the Start Kit or Platinum Kit, or made any of the payments necessary to maintain his Distributor rights.
Not surprisingly, Smith lost money as a result of being a LifeVantage Distributor.
Smith is seeking class-action relief against LifeVantage across seven counts, including RICO violations.
The case has been playing out in court since it was filed back in January.
In April LifeVantage filed a motion requesting the case be moved to Utah, which was granted on July 24th.
The transfer to Utah went through on August 6th, where the case will now continue.
We’ve added Smith’s class-action to the list of lawsuits we’re tracking, so stay tuned for updates as we receive them.
Update 29th April 2022 – Plaintiff’s motion for class certification has been denied.
This decision effectively brings the Lifevantage class-action lawsuit to an end.
Lifevantage is a sleazy operation.
While they promote the idea that you can “build a business to last a lifetime”, they are quick to terminate anyone who doesn’t toe the company line.
While they demand absolute adherence to their P&P, they are also quick to screw their distributors with tactics such as extending their non-compete clause from one year to TWO YEARS with no formal notification to distributors.
They feel that updating the P&P document online is all they have to do – and that’s written into their P&P, too – so no formal announcement needs to be made.
In their private FB groups, product testimonials and claims of medical miracles abound, despite Corporate’s insistence that they no make medical claims. I’ve seen hundreds of them. (“Got autism? Try Protandim! It worked for someone in my downline!” “Got arthritis? Mine went away!” “Cancer? Take two a day instead of one!”) But Corporate holds all the cards.
They’re HAPPY for distributors to make medical claims – it sells more of their BS product – and if they want to, they can terminate the distributor and claim innocence when the FDA comes calling.
As a distributor for a number of years, I can tell you without question that retailing the product is never monitored – they actually tell you that you’re required to give a retail customer a receipt and keep a copy for your files – but the only reason anyone ever retails the crap is so they can get you to sign up as a distributor and get you on autoship. That’s the Golden Egg.
I, too, know of people who became very sick – to the point of hospitalization – from taking Protandim. An allergy to one of the ingredients seems to be one of the culprits.
As to the formulation of the product, it’s doubtful that it’s the same as the original, patented formula. The ingredients are sourced from a different supplier whose QC standards are not the same as was used by the formulator.
It’s more of a cult than a real business.
Freudian petticoat of the week.
Thanks for catching that :D.
One of LifeVantage’s tactics is to hire dozens of Utah attorneys to do some menial tasks for the – filing documents, etc. Then, when a distributor tries to bring legal action against them, they can’t find an attorney to represent them because all the Utah attorneys have a preexisting relationship with LV.
According to their distributor agreement all legal cases have to be heard in Utah.
Sleazy.
In Europe they are growing at the moment because they bought tons of leaders out of Organo Gold, Rain, Forever Green and other falling and now failing MLM companies.
Most people they recruted have swapped networks every 2 years so far.
That doesn’t give them a big timeframe to play with as within the next 18 months they will more likely move on again to whoever throws a slice of bread at them.
Yeah. MLMs are famous for creating buzz about being in new countries. Unfortunately, it’s of absolutely no benefit to U.S. distributors unless they have an existing relationship in that country.
LV distributors take European expansion as a sign of growth, but it’s not. It’s simply a sign that their growth in the States has petered out.
I don’t believe they’ve had anyone reach the top rank in 3-5 years, but many of them have moved on to other companies or been terminated by Eric Marchant, the heavy handed compliance guy.
If you have already a negative disposition, everything you look at will turn out to be negative.
My personal experience with the products from LV are incredible, as I have lost a Tumor after starting on their product (without having used any other product!)!
Implying that there is a correlation between LifeVantage’s products and your tumor going away is a fraudulent medical claim on your part.
Having to come up with fraudulent medical claims to promote an MLM company only cements pyramid scheme concerns.
And it has nothing to do with being negative or positive. Fraud is fraud and you should be ashamed of yourself.
Feel free to provide peer-reviewed medical studies that LifeVantage’s products have any effect on tumors.
This company are downright thieves! Everyone i know including myself have experienced the outrageous attitude of “i will continue to take your money until you have done everything you can like cancelling your card” and there is nothing you can do about it.
You can complain to them, to the BBB, look for attorneys, join a class action suit, while all along… these crooks will continue to steal $56.00 out of your account every month!
Thats a lot of people and by the time you just give up they have managed to take you for a few hundred dollars. Xs that amount to every pissed off customer and they made a good profit that month. And it starts all over again with a new set of customers and a new month.
This piece of crap company is just riding it until the wheels come off. Then BK and on to the next piece of crap company. His mother should be proud!!
Person Oz, where did I claim that the product healed me from that Tumor? I only came to the most logical conclusion, that it must have been in correlation to that LV product.
Of course it’s 50/50, so what? My Tumor is gone and there where no other products involved. And yes, I give God the glory first.
I won’t reply anymore after this.
Without any supporting evidence, that’s not a logical conclusion at all.
If I have a glass of milk every morning then head outside, I can hardly attribute the sky consistently being blue with my daily morning beverage.
The correlation between LifeVantage products and any medical condition you might have/had, is 0% unless you have verified supporting evidence.
“In statistics, the phrase “correlation does not imply causation” refers to the inability to legitimately deduce a cause-and-effect relationship between two variables solely on the basis of an observed association or correlation between them”
Agree with the above comments, it’s a total cult that will break up families, and already had done!
AVOID AT ALL COSTS!!!!
I have no time for play I have a very sick daughter with severe case of alopecia.
I was told that it is an auto immune disease I need to find a cure to correct her autoimmune I need to know the truth if this will help her.
A two second Google search will reveal there’s no cure. Which I’m guessing you already knew.
Throwing money at snake oil (with respect to treatment) is just going to wind up costing you money.
You can’t cure diseases that currently don’t have a cure. You can manage them though, which I suggest you talk to your doctor about.
While I have no quibble with any of the above comments, I have found their skin care products to work.
When I run out I see my skin age. However, I have just looked into ordering the eye serum at $48.99 and the anti-aging cream at $85.00/1.7 oz, and find the cost way too rich for my wallet.
I guess I will age gracefully. I have tried Mary Kay and find it does not work as well. (I am 79)
Who ever wrote this article obviously had a bad experience problably did no work recruiting and his up line probably told him that the products sold themself network marketing is a amazing Buisness opportunity.
And the reason it has such a bad name is because of ignorant people like whoever wrote this article that half Ass the Buisness and they saw no results so they call it a scheme they blame everything besides themselves.
Hows that copy of “network marketing cliches” from the 90s working out for you?
The article reports on a lawsuit filed by a third party. Way to show yourself up as an illiterate dumbass.
Is Life vantage and doTerra the same company?
No they’re two separate companies.
(Ozedit: snip, see below) As far as Life vantage I didn’t even read the whole article because it was a joke. (Ozedit: snip, see below.)
@logan soooo how does the incoming breakdown look oin tyour pyramid schema?. Is it like the bigboys mlms.?. 70% lose monies , 20% gets 100$-300$profit a year 6% make a macdonals burgerflipper income, 3% a middleclass income and the last % More the that?
Cool. Don’t expect anyone to read your comment then.
This isn’t a platform for “i DiDn’T rEaD tHe ArTiClE bUt HeRe’S sOmE sPaM.”
You will need enough Faith to give it a fair try. Otherwise you are already guaranteed to miss out on any potential results.
Just because someone else didn’t get the desired results doesn’t mean it won’t help you. Don’t go it alone, ask someone in the know or get them to connect you to a Doctor(s) using these products.
I am sure they exist if you are willing to find them. The choice is yours. Good Luck.
^^ This is terrible advice. Faith has nothing to do with snake oil being sold as a cure-all.
Also if you find a doctor peddling Lifevantage products as medicine, please report them to the relevant authorities.
Selling false hope to people in medical need is despicable.
Thanks for your concern. I find it very interesting that you feel the need to advise people against trying dietary supplements (even under the supervision of a licensed Dr.) after you have already stated there is no known cure.
Since you have offered no solutions, could you please answer (Ozedit: derails removed)
Let’s not
a) pretend this isn’t you shilling snake oil for a quick buck.
b) ignore that you prescribed faith as a cure for alopecia.
c) pretend that any doctor prescribing LifeVantage is also doing it for a quick buck, illegally might I add.
Feel free to provide peer-reviewed studies documenting LifeVantage’s products having any effect on alopecia.
Leave medicine to qualified professionals.
If an affiliate pitches you on Lifevantage supplements as a treatment for disease, document the evidence and report them to the FTC.
If a doctor pitches you on Lifevantage supplements as a treatment for disease, document the evidence and report them to the appropriate medical board.