MXI Corp (Xocai) Review: Autoship + healthy chocolate
MXI Corp was founded in 2005 by mother and son team Jeanette and Andrew Brooks and is based out of the state of Nevada in US.
Prior to launching the MLM opportunity MXI Corp, Jeanette Brooks founded Pure De-Lite which marketed a low-carb chocolate bar via a non-MLM wholesale model (they marketed to retail companies who then sold to consumers).
As far as a track record and research into the background of MXI Corps’ two founders go, there’s an article published by the Brisbane Times that lays out a pretty detailed history of Jeanette and Andrew Brooks (photo right) as well as their past ventures that’s worth reading in full.
Here’s the cliffnotes:
Just three years ago, as they were launching their Xocai chocolate range through their network marketing company MXI Corp, Jeanette and Martin Brooks were facing more than $US36 million in claims from 25 individuals, companies and government agencies as part of bankruptcy proceedings in their home town of Reno.
The couple, who quote celebrities such as Larry King, Oprah Winfrey and Marie Osmond as supporters of their latest product, fled creditors for Canada 15 years ago, but they are back in lavish new Nevada headquarters.
MXI Corp and websites it has spawned worldwide through its distributors claims heady success for the Brooks family’s past businesses. But their four previous companies distributing diet and health foods have been involved in litigation and bankruptcy in Nevada, Utah, Alabama, two Canadian provinces and the Cayman Islands, the Herald has found after examining hundreds of pages of US court documents.
The Brookses’ creditors included the US and Canadian tax offices, business partners and angry distributors of a previous product, the Phoenix Fiber Cookie, which was withdrawn after the US Food and Drug Administration found that false health claims were being made for it.
The Brookses have had several brushes with the law. Mr Brooks, the chief executive of MXI Corp, was arrested in Montana and pleaded guilty to unlawfully transferring funds from Nevada to the Cayman Islands 15 years ago.
The following year, he and his wife consented to a civil judgement for fraud for about $US600,000.
Mrs Brooks promotes herself as a millionaire at 29 and as the driving force behind the $300 million in retail sales achieved by MXI’s predecessor, Pure De-Lite.
She does not advertise that that company was placed in receivership, nor that its “low carb” Pure De-Lite Chocolate Bar was found in violation of the law because it was not sugar-free as claimed, while its carbohydrate content was understated.
Not exactly confidence inspiring, however MXI Corp along with the Brookses are still in business today in 2012 so that’s something to consider.
Read on for a full review of the MXI Corp MLM business opportunity.
The MXI Corp Product Line
MXI Corp’s flagship products are branded under ‘Xocai’ (pronounced ‘sho-tsai’) and are based on dark chocolate infused with acai and blueberries.
MXI Corp claims this combination delivers a large ‘ORACfn’ rating, which the company claims was ‘developed by industry scientists (and) measures the antioxidant load of any given food’.
The United States Department of Agriculture, previously a publisher of ORAC data, withdrew its web publication of ORAC values for common American foods in 2012 due to absence of scientific evidence that ORAC has any biological significance.
Numerous health food and beverage companies and marketers have erroneously capitalized on the ORAC rating by promoting products claimed to be “high in ORAC”.
As most of these ORAC values have not been independently validated or subjected to peer review for publication in scientific literature, they remain unconfirmed, are not scientifically credible, and may mislead consumers.
That said, MXI Corp don’t certify their own products but instead pay ‘Brunswick Labs’ to do so. MXI Corp claim Brunswick Labs are ‘an independent, third-party analytical laboratory that provide analytical services‘ (not to be confused with the ‘New Brunswick Laboratory’, a state-run nuclear testing facility in the US).
The Xocai ‘healthy chocolate’ product range is available in nugget form, cookies, chocolate shake, peanut butter cups, squares, energy drinks, sipping chocolate. There’s even an “anti-aging” range of Xocai chocolate marketed under the ‘XoVitality’ brand which includes energy and immunity, antioxidant and heart and brain capsules.
The MXI Corp Compensation Plan
Before we get stuck into the MXI Corp compensation plan, here are some definitions of a few of the abbreviations used below:
- QV – Qualifying Volume is volume generated through sales that qualifies for commissions. It is used in the calculation of how much of a commission members are owed, depending on which part of the compensation plan is being looked at.
- PV – Personal Volume is sales volume generated by an individual member. This can be volume generated by self consumption or the sale of products to retail customers.
- BV – Business Volume is sales volume generated by your entire downline (your binary team).
Commissions qualification
In order to qualify for commissions in the MXI Corp compensation plan, members must qualify with an eight or four-week minimum product purchase.
- Affiliate – 100 PV every 8 weeks
- Associate, Royal, Royal 500 and Royal 1k – 100 PV every 4 weeks
- Executive and above – 200 PV every 4 weeks
As you read up on the MXI Corp compensation plan, you’ll notice several commissions and bonuses are tied into a MXI Corp member’s membership level.
There are twelve membership ranks in MXI Corp and along with their qualifications they are as follows:
- Royal – personally recruit 2 associates (one on your left binary team and one on your right)
- Royal 500 – generate at least 500 QV in your weaker binary leg over a 2 week period
- Royal 1k – generate at least 1000 QV in your weaker binary leg over a 2 week period
- Executive – generate at least 2000 QV in your weaker binary leg over a 2 week period and have at least two Royal 500 or higher members in two separate personal enrolment trees
- Bronze Executive – generate at least 5000 QV in your weaker binary leg over a 2 week period and have at least two Royal 1k or higher members in two separate personal enrolment trees
- Silver Executive – generate at least 10,000 QV in your weaker binary leg over a 2 week period and have at least two Executive or higher members in two separate personal enrolment trees
- Gold Executive – generate at least 10,000 QV in your weaker binary leg over a 2 week period and have at least two Bronze Executive or higher members in two separate personal enrolment trees
- Platinum Executive – generate at least 15,000 QV in your weaker binary leg over a 2 week period and have at least two Silver Executive or higher members in two separate personal enrolment trees
- Diamond Executive – generate at least 20,000 QV in your weaker binary leg over a 2 week period and have at least two Gold Executive or higher members in two separate personal enrolment trees
- Double Diamond Executive – generate at least 25,000 QV in your weaker binary leg over a 2 week period and have at least two Platinum Executive or higher members in two separate personal enrolment trees
- Presidential – generate at least 50,000 QV in your weaker binary leg over a 4 week period and have at least two Diamond Executive or higher members in two separate personal enrolment trees
- Ambassador – generate at least 75,000 QV in your weaker binary leg over a 4 week period and have at least two Double Diamond Executive or higher members in two separate personal enrolment trees
Retail Commissions
MXI Corp don’t themselves pay out a retail commission but instead set a recommended retail price. The idea is that members purchase product at wholesale from the company and then sell the products at their designated retail price.
MXI Corp count retail commissions as the difference between the wholesale price paid by the member and the price they resell the products for.
Recruitment Bonuses
The ‘Quick Check Bonus’ rewards MXI Corp members who sign up new members on autoship orders.
- sign up an affiliate on autoship and earn $25
- sign up an associate on autoship and earn $50
- sign up a business builder on autoship and earn $150
Additionally MXI Corp pay out a ‘X Bonus’ on every 3rd member personally recruited and placed on autoship. The X Bonus pays out $75 cash and 50 PV credit towards an autoship order.
Binary Commissions
At the heard of MXI Corp’s residual commissions is a binary organisation structure. A binary organisation places you at the top with two legs branching out underneath you (your left and right team):
In turn these two positions branch out into another two and so on and so forth. Each of these positions is a member position and when these members purchase products from MXI Corp they generate business volume (BV), with each left and right team generating its own separate volume).
In a pay period (weekly) MXI Corp pay out a commission on the weaker volume generated by your two teams. This commission is 10% up to $100,000 in BV a week generated by your weaker leg, equating to a take-home commission cap of $10,000 a week (10% of $100,000).
Unused leftover volume in your stronger leg is carried over for the next week, meaning that unless the weekly sales of your weaker team drastically changes, there’s a good chance that once your strong and weak teams are defined they won’t change.
Executive Generation Bonus
The Executive Generation Bonus functions as a check match commission and is available to MXI Corp members who are at the ‘Executive’ membership level or higher.
The Executive Generation Bonus is paid out using a unilevel structure on the binary commissions paid out on personally recruited members down seven levels.
Within a unilevel structure, each member you recruit is placed directly underneath you (your level 1). Any members they recruit are placed directly under them (your level 2) and so on and so forth.
The Executive Generation Bonus defines your first generation as the members between you the first qualified executive found in any given unilevel leg (each unilevel leg pays independently of the others with its own generations). The second generation is then defined as all members falling between this first qualified executive and the next qualified executive found.
MXI Corp claim to pay out up to 50% of commisionable volume (sales) and don’t guarantee the percentage commission of the Executive Generation Bonus, citing it as a floating point percentage that varies.
8% is given as a flat rate example by the company, however no indication is given as to whether or not this is average or a completely random figure.
pay out a flat rate 8% matching bonus on the binary commissions of all members that fall within a generation. How many generations a MXI Corp member is paid out on is determined by their membership rank:
- Executive – 1 generation
- Bronze Executive – 2 generations
- Silver Executive – 3 generations
- Gold Executive – 4 generations
- Platinum Executive – 5 generations
- Diamond Executive – 6 generations
- Double Diamond or higher – 7 generations
Bonus Pools
MXI Corp has four bonus pools consisting of 4% of the global binary volume (1% for each pool).
- Gold Executives earn 1 share in a Gold Leadership Pool
- Platinum Executives earn 1 share in both the Gold and Platinum Leadership Pools
- Diamond Executives earn 1 share in the Gold, Platinum and Diamond Leadership Pools
- Double Diamond Executives earn 1 share in the Gold, Platinum, Diamond and Double Diamond Leadership Pools
Expansion Centres
Upon achieving the Presidential Double Diamond Executive membership rank, MXI Corp members are able to creat an ‘expansion center’.
An expansion center creates a new binary on top of your existing binary with your existing binary forming the stronger leg of the new expansion center binary.
Effectively you leverage your existing binary to create a new income stream as you work on building the weaker leg of your new expansion center weaker leg (the additional revenue stream is the binary commission this new weaker leg generates).
As your organisation continues to grow, when the lesser leg of an expansion center generates 50,000 BV or more a month, a new expansion center is then placed on top of your existing one(s), for a total of 3 expansion centres on top of your original binary team.
Lifestyle Rewards and Car Bonus
At the upper levels of the membership ranks MXI Corp offer members ‘lifestyle’ bonuses including a trip to MXI Corp’s HQ in the US and cruises to the Caribbean and Alaska (note that these are one-time bonuses).
MXI Corp’s car bonus starts at the Diamond Executive membership rank and pays out members $500 – $2000 (Ambassador) a month for purchase or lease of a black Mercedes-Benz car.
Joining MXI Corp
Membership to MXI Corp comes in four different options.
- Distributor membership costs $39 a year and only permits you to purchase goods from MXI Corp and resell them yourself.
- Affiliate membership costs $25 (optional $14 member kit) + a 100 PV initial product order. In addition to being able to order from the company at wholesale and resell goods, Affiliate membership places you in the binary of your upline (you can’t start your own).
- Associate membership builds on Affiliate membership in that if you increase your initial order to 200 PV, you can create your own binary and place people under you.
- Business Builder membership increases your options again but requires a 600 PV initial order. Business Builder membership allows users to create three initial positions on their binary (one at the top and two underneath themselves).
Conclusion
Despite being a sales orientated company with a tangible product, I still have a few reservations about the way in which MXI Corp have structured their compensation plan and business model.
My concerns are twofold, firstly the way in which MXI Corp appear to have shifted product liability to their members and secondly strong incentives to simply recruit members and sign them up on a monthly autoship order.
Whereas the norm these days is for affiliates to take orders and then have the company ship products to the end-user, MXI Corp instead seem to only conduct sales through their members. The wording in the compensation plan regarding this is very specific:
1. You purchase the product at wholesale price.
2. You have the opportunity to mark up the product to the suggested retail price.
As I see it this is no different then buying something from the supermarket and selling it on eBay. The first sale between members and the company is the actual sale and any subsequent sale has nothing to do with the company. MXI Corp get their wholesale money from their member and whatever price the goods are resold at is between the MXI Corp member and their customer.
Whilst there’s nothing wrong with this, as far as MXI Corp go as a MLM business opportunity, technically this means that 100% of the sales generated within the company itself are internal. Customers pay distributors, distributors purchase goods from the company and then pocket the difference.
There is a retail sale between the MXI Corp member and their customer but as far as the company goes, only a wholesale sale exists between itself and the purchasing MXI Corp member.
Whenever I see 100% internal sales (or even a majority) it always raises a red flag to me because I see it as a strong indication of a lack of genuine retail customers (members buying at wholesale prices from the company is not retail).
In the MXI Corp compensation plan material I cited as well as further research into the website and what’s available to affiliates, I couldn’t see anything about retail storefronts. Thus as I understand it anyone who wants to buy chocolate has to buy stock from company members.
MXI Corp do ship the orders directly to customers but as I understand it members themselves make the order with MXI Corp whilst pocketing the retail difference (how much this is depends on the price the MXI Corp member decided to sell the product for).
This gearing towards internal sales plays well into my second concern regarding compulsory autoship. There’s a reason for the stereotype of MLM distributors sitting on garages full of company products they don’t want and compensation plans like MXI Corp’s are largely to blame for it.
For starters there’s a blanket requirement for a minimum monthly autoship on all of the commissions except the wholesale resell commission paid to members by customers they resell MXI Corp goods to.
By definition this is a commissions qualification requirement so right from the getgo there’s a strong incentive to jump on autoship. Then if you look at the membership ranks this autoship requirement only increases.
Meanwhile the recruitment bonuses covered only apply to members who sign up on autoship with the rest of the commissions offered being tied into membership rank, which carries its own autoship requirements.
Thus with the exception of “retailing” products you’ve bought yourself to customers, all commissions are in one way or another tied into signing members up and placing them on autoship.
In this sense the company can boast about a large amount of sales but when you break down the mechanics there’s far too much of an incentive here to just sign members up, whack them on autoship and go out and recruit new members.
As a prospective MXI Corp member this would be a primary concern of mine. Of course that’s not to say there aren’t members concentrating on actual end-customer sales, however then there’s still the technical 100% internal sales issue to consider.
One way to ascertain how MXI Corp affiliates are by and large working the opportunity would be for prospective members to assess how they were introduced to the company and how much pressure (if any) there has been to sign up on autoship.
Noticeably the more you pay in autoship at the start the more commissions you earn, regardless of whether you’re actually going on to sell product to end-consumers or not.
That actually brings me to one final concern with the comp plan, that being able to sign up under yourself. Apart from double (triple?) dipping in commissions, I fail to see the real world advantage of signing up business centers under yourself under the ‘Business Builder’ sign-up option.
Just as I can’t fathom someone opening a franchise and then buying two additional franchises under the same roof and counting it as three businesses, I’m not seeing the benefit of having three binary positions in the same binary other than to pay yourself more on your own orders and effectively game the system (pay more, order more each month and earn more on your own purchases).
Again with the whole autoship thing this to me simply seems like a way to increase the autoship members are paying each month. By spreading out the increased volume over three binary positions you might visually reduce the amount of autoship on a Business Centre (as opposed to increasing the autoship on one center), but at the end of the day it’s still just coming out of one member’s pocket.
A slightly different way to look at the whole autoship thing could be to consider it as a monthly deadline to make sales but as someone starting out, I don’t think it’s worth bothering taking the risk.
Chocolate isn’t something that can be stored for too long and if your inventory continues to increase at the end of the day all you’re going to be left with is a garage of chocolate and autoship debt.
That said MXI Corp have been around for seven years so at the very least some distributors within the company must be experiencing success with reselling MXI Corp products to end-consumers.
My final advice? Definitely mull over how the MXI Corp business was marketed to you to ascertain if it’s sales or autoship based and strongly consider the shift of inventory risk from the company to you as an affiliate when considering the MXI Corp MLM business opportunity.
Good luck!
*sigh*. US law is clear in Weber vs. Omnitrition: only RETAIL sales will NOT trigger the Koscot test (i.e. FTC vs. Koscot Interplanetary). No retail sales means pyramid scheme.
AutoShip only counts as retail when it’s sent to a customer, not an affiliate.
This company is almost BEGGING for a FTC consent decree.
The lab seem to have found a niche, as there are so many nutritional supplements. It’s funny to read this forum, where the different supplement pushers are basically playing “My ORCA is bigger than your ORAC”. 😀
http://www.oracvalues.com/forum/thread-20.html
While I may disagree with some of your conclusions you have explained the compensation plan well.
You say:
You can place orders in those business centres to help balance volume in your weaker leg. I do this as I have many retail customers and this helps me maximize my weekly income.
I understand your concern about autoship as I have seen many a friend with basements full of products they will never sell. In the case of Healthy Chocolate this is not really a risk.
My family consumes more than the qualification requirements alone and the money comes from our regular food and snack budget (also helps to maximize weekly income).
Any company that has incentives to help motivate people to sell products or grow / build distribution should not by default be doing a “bad” thing as you say. Many direct sales companies that are not MLM provide far more incentives (insurance for example).
The real concern should be centered more around the prevention of basements and garages from being filled. I think this is addressed by a “share-ability” factor. If there is a tremendous amount of convincing to share a product you’re heading in the wrong direction.
For me, the warning signs are more can the average mom and pop share their product and generate sales. If the answer is no, then Houston, we have a problem, basements may be filled.
I have refused to try many a pill, potion or lotion but I’ve never turned down a piece of chocolate, especially one that is incredibly good for me.
I left the MLM industry 17+ years ago. I never thought I’d be back. I was the Director of Marketing for a $130 million dollar company as well as the National Director of Training. I look for 3 main things:
1. Product has to be highly consumable, provide tremendous value and create a positive emotional response. But moreover, it has to be extremely easy to share with others. Healthy Chocolate meets this criteria.
2. Company has to be financially stable with experienced leadership, which the Brooks family have demonstrated over the last 7 years and remaining debt free.
3. Compensation plan has to work for the average person to have an opportunity for success. The average person “sponsors” 2.7 people and in a binary you can be below average and still have an opportunity to succeed.
Xocai meets all the criteria in spades. NIH has published many studies and in fact science is celebrating cacao. It appears that “Food of the God’s” wasn’t far off the mark.
@Chocolate
My concern has nothing to do with basements full of product, rather my concerns with autoship is the forced purchasing of products a company pushes onto affiliates.
Autoship is a compulsory product spend and as I see it an unneccessary way for a company to push sales. It’s all internal consumption too, meaning the money originates from within the company member pool.
Too much autoship and you’ve got a problem, regardless of whether the products are given away or stored in a basement.
@Oz
Autoship is not a mandatory so nothing is forced as you put it. I have seen many non direct sales businesses offer the same kind of autoship service. Yes, a service that unlike a subscription you can cancel without penalty at anytime.
An Affiliate is like discount membership similar to any buying club like Costco. An Associate is a distributor. It is my preference to have most of my customers order directly from the company so that I do not have to carry a large inventory. It is better for the company to carry the inventory and the associated liability than individual distributors.
Furthermore, I prefer to help my customers find the best price as most of them are friends and colleagues and to do otherwise is uncharacteristic of maintaining strong meaningful relationships. Would argue these points otherwise?
Most of my customers are Affiliates that have no intention of becoming distributors and they are happy with the ability to modify their monthly order.
@K. Chang
I prefer not to compare ORAC Values but be a truth pusher with 3rd party scientific literature.:)
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2797556/
@Chocolate
The comp plan is geared towards it though through the ‘X’ and ‘Quick Check bonuses’. New members aren’t going to have any sales yet so they’re own PV will come from autoship. Additionally the ‘X’ bonus encourages uplines to convince their downlines to remain on autoship.
Your cited examples are largely irrelevant as they appear to be affiliates not interested in working the business (who are all on autoship anyway, proving my point).
Any way you try to justify it I’m not a fan of affiliate autoships, moreso when a company actively encourages it. There’s absolutely no reason your customers should feel they benefit more as an affiliate than they do as a customer (if they have no interest in the business opportunity).
If that’s the case (and you’ve confirmed it is) then your retail model is broken.
Autoship is NOT a requirement. It is a service option. Affiliate Membership (like a Costco membership) provides customers with a better price and an option to have their product delivered monthly. I liken this convenience to milk delivery (if you are old enough to remember that service, milk on autoship delivered weekly).
The X bonus is a one time bonus so remaining on autoship has no bearing on this.
In other posts you point out that many MLM companies transfer product inventories (financial liability) to distributors in a negative light.
The Affiliate program has 2 main benefits, one for the savings it provides the customer (with a convenient service option) and two that it keeps the product inventory liability with the company and not the distributor. I see these as positive points and strengths in the business model.
You clearly have a different perspective. I think we can agree to disagree.
One last thing, How can I advertise on your site?
Whatever you want to call it, fact remains the comp plan heavily rewards signing new members up on autoship and the ‘Affiliate’ membership option has a PV requirement, something new members aren’t going to hit unless they put in an autoship order.
Costco doesn’t provide an MLM income opportunity with their membership, so let’s not go there.
I said it before and I’ll say it again. If it’s more attractive to sign up customers as affiliates, your retail customer model is broken.
It’s a numbers game, sign up enough people on autoship and they’ll stay on it (for their 8 week PV requirement).
Yes, but that’s not a wholesale approval of autoship. You can retain company liability of product inventory without having your members put in monthly autoship orders.
If your members are generating retail sales the product moves and the company shouldn’t have to worry about excess storage of product.
Sign up to Google Adwords.
Initially I became a customer of Xocai healthy chocolate company products and eventually decided this was the business opportunity for me.
Honestly if the products were not helpful to my family I would never have been involved in the business.
When you start seeing benefits of eating high antioxidant products, you start to understand why Healthly Chocolate Company products are so popular. I have lots of customers who order just for personal consumption and have no desire to do the business.
In fact, the “Change Your Chocolate, Change Your Life” statement that is used all over the place is about changing your chocolate not getting into business.
Clearly network marketers understand the value of a product like healthy chocolate. Most people love chocolate and this is healthy.
I get it and that is why I will continue to eat it and share it with everyone I know.
^^ Sounds carefully scripted, IGN 10/10.
Reps are coming out of the woodworks after the Vemma shake reverbed throughout the industry, eh?
So many people pushing “I really liked it” and “intrinsic value”.