North American Power Review: Where is the retail?
North American Power are based in the US state of Connecticut, launched in early 2010 and claim to be “one of the fastest-growing energy suppliers in the country“.
Described by the company as “two of the most seasoned and successful energy executives in the United States“, North American Power is headed up by co-founders Kerry Breitbart (CEO) and Carey Turnbull (Chairman).
This appears to be both Breitbart and Turnbull’s first MLM venture, with both having a long history in the natural resources sector (crude oil and petroleum brokerage).
Read on for a full review of the North American Power MLM business opportunity.
The North American Power Product Line
As the name suggests, North American Power are an energy service MLM company.
The company offers an electricity, gas and wind energy services through third-party utility providers in the US.
The North American Power Compensation Plan
The North American Power compensation plan primarily revolves around the acquisition of new customers. Affiliates are paid commissions upon signing up new customers as well as from their use of the energy services (electrictiy, gas and wind) provided through North American Power.
North American Power Membership Ranks
To participate in the North American Power MLM business opportunity, one must sign up as a “Representative”.
To become an independent representative of North American
Power you will need to enroll one Accepted Customer, complete and sign the North American Power Independent Representative Agreement, take and pass the Independent Representative on-line training program and provide all of the required compensation plan payment information.To participate in the North American Power compensation plan, you must be an Accepted Customer as well as meet all of the requirements as defined under Representative.
Within the North American Power compensation plan there are five membership ranks, and along with their respective qualification criteria, they are as follows:
- Accepted Customer – “Customers with this status have successfully completed a Third Party Verification call and have had the switch accepted by their utility company“
- Referring Representative (also referred to as a “Referring Customer”) – personally refer and maintain at least five accepted customers
- Director – refer and maintain at least five accepted customers, with at least five of these customers having generated a personal downline of at least 25 accepted customers each, for a total minimum downline size of 125 accepted customers
- Area Director – refer and maintain at least ten accepted customers, with at least five of these customers having generated a personal downline of 100 personal customers themselves, for a total minimum downline size of 500 accepted customers
- Regional Director – refer and maintain at least ten accepted customers, five of which must have at least one Area Director in their downline
- National Director – refer and maintain at least ten accepted customers, five of which must have at least one Regional Director in their downline
Customer Referral Commissions
As an “accepted customer” of North American Power, you are able to earn a $5 commission for every customer you sign up to the company, provided they have a “historical kilowatt usage between 250-5,000 or historical therm usage between 50-500 and every American Wind customer that you acquire“.
Other membership ranks are paid out a customer referral bonus as follows for wind ($19):
- Referring Representative – $7
- Director – $9
- Area Director – $14
- Regional Director – $17
- National Director – $19
And electric and gas:
- Referring Representative – $7
- Director – $9
- 1st Area Director – $14
- 2nd Area Director – $16
- Regional Director – $19
- National Director – $21
Note that all accepted customer referrals generate a $19 commission for wind customers and $22 commission for electric and gas. If the affiliate referring the customer is not a “National Director”, the commission is split as an override and paid out to the first available qualifying ranked members found in the referring affiliate’s upline.
Eg. If a Director refers an accepted customer, they are paid $9 and the remaining $10 is split between their upline. The first ranked Area Director gets $5, the second ranked Area Director gets $3, the first ranked Regional and National Directors get $2 each.
Note that if the first ranked affiliate in the upline is a National Director, they earn the entire remaining $10 commission.
Fast Start Bonuses
Building on the Customer Referral Commissions above, North American Power’s Fast Start reward affiliates who refer a fixed amount of customers within their first thirty days of joining the company (as an “accepted customer”).
Each of these bonuses has a base commission paid out to the referring affiliate, along with override commissions paid out to the first available ranked members found in the affiliate’s upline.
- Refer three electric and gas accepted customers and earn $50 – $5 then also rolls up to the first found Referring Representative, Director, 1st and 2nd Area Directors, Regional Director and National Director respectively
- Refer seven more electric and gas accepted customers (10 in total) and earn $150 (and a further $200 per additional ten accepted customers referred within the thirty day qualifying period) – $20 then also rolls up to the first found ranked members as above
- Refer three wind accepted customers and earn $20 – $1 then also rolls up to the first found ranked members as above
- Refer two more wind customers (5 in total) and earn $30 (and a further $50 per additional five wind accepted customers referred within the thirty day qualifying period) – $2 then also rolls up to the first found ranked members as above
Energy Commissions
Starting at the “Referring Representative” membership level, North American Power affiliates are able to earn a commission on the energy usage of their referred customers and affiliates.
There are 11 bands of payment (5 residential and 6 commercial) which dictate how much an affiliate is paid per kWh of energy used (or thermal). Due to each membership rank having a separate payout across all 11 bands, I’ve only included the minimum and maximum values of the commissions payable below, sorted by membership rank:
- Referring Representative – $0.10 to $120
- Director and Area Director – $0.20 to $125
- Regional Director – $0.30 to $130
- National Director – $0.40 to $135
Area Director Reward
Upon achieving the “Area Director” membership rank and holding it for at least one calendar month, North American Power affiliates are “able to choose from an iPad or a flat screen TV“.
Car Allowance
Regional and National Directors who have held their membership rank for at least one calendar month are both eligible for a monthly car allowance of $1000 and $3000 respectively.
Joining North American Power
Membership to North American Power appears to be free, with members having to sign on as an “accepted customer” to participate in the compensation plan and business opportunity.
Conclusion
North American Power are quite clearly offering an energy service through the company and pay out commissions based on the usage of this service.
Worded in the North American Power compensation plan as customer acquisition bonuses and commissions, the Fast Start Bonus and customer referral commissions (referred to as the “ARC Bonus”) are designed in theory to attract customers, however coming from a MLM business opportunity perspective, highlight a red flag regarding effective differentiation between retail customers and company affiliates.
Taken straight from the North American Power compensation plan itself:
The north american power compensation plan is designed to bring fantastic earning potential to individuals interested in building a marketing network.
By becoming a customer, you are eligible to also become a representative.
That last line is of particular importance because it only refers to residual commissions. Accepted customers are still eligible for ARC (customer referral) bonuses, which are paid in cash and obviously are a part of the North American Power compensation plan and thus, business opportunity.
In letting their basic customer level (which is supposed to be true retail and have no involvement in the compensation plan and business opportunity), North American Power effectively eliminate true retail from the business.
You can join as a customer and not refer anyone, however there’s no differentiation between these customers and those that do, other than their own actions. As far as the compensation plan goes, they are treated as one and the same.
In MLM you have to have retail customers otherwise 100% of the revenue generated by your company comes from company members. If accepted customers are able to generate an income via the company’s compensation plan, they cease being true retail customers and inadvertently become affiliates (no matter how small the commissions paid out are).
Even the differentiation between an accepted customer and a “Referring Customer/Representative” is rather slim, with the only differences being the recruitment of 5 accepted customers (recruitment of accepted customers is required to earn as an accepted customer in any case), and signing up as a representative.
The signing up process involves signing of an “independent representative agreement”, passing of an online training test and providing of payment details. Subscription to the North American Power energy service is mandatory, as is the referring of customers (who are able to earn via the compensation plan).
Given that accepted customers already earn via the compensation plan (no residuals), I’m not sure what need there is for a separate representative agreement is.
Why there’s a lack of differentiation between retail customers (non-existence is more accurate) and company affiliates is thee case I have no idea, but it casts a shadow on what otherwise looks to be a solid MLM business opportunity offering.
Functionally you’ve got a service that your representatives should be selling to retail customers, yet in including accepted customers in the compensation plan, Northern American Power have changed what should be customer acquisitions to representative acquisitions.
The bottom line is if you can earn via the compensation plan, you’re no longer a customer but rather an affiliate (associate, representative, distributor whatever you want to call it). And in MLM, if you don’t have retail customers then you’ve got a problem.
One would hope North American Power address this red flag sooner rather than later.
Update 14th January 2015 – Sometime over the last 24 hours North American Power have terminated their MLM business operations.
Why the company has made this decision has as yet not been made public.
They are in danger of repeating what Burnlounge did: no separation between retail and affiliate. Burnlounge ended up with 95% affiliate… TINY percentage of people are on for buying or selling music. Most are just there to sign up other people for income.
Robert Dean and his group that jumped from deal to deal are in this one as well and that is what is probably happening here. Lots of recruiting and less just customers.
I read this article with great interest and respect the fact that you took the time to do your research on the North American Power and Gas, LLC.
As I am NOT an MLM marketing “guru” or junkie” who had the bad experiences of those around for a while.
I am a long time sales guy who had made good money in selling investments from 1979 to 1995 as a Registered Representative, i.e. Series 7, 63, and 24 Registered Principal.
I have joined NA Power as a Florida resident through the AmericanWind Renewable Energy Credit/Certificate purchase of $195 for on year (v. the $19.50 a month) and saved $39 for the year or 20%.
My site number is 228755 which led me to believe that there were some 228754 people in ahead of me. I was wrong. I wanted to do my Due Diligence and called a gentleman who was putting on an event in PA. King of Prussia outside of Philadelphia, PA last weekend.
I heard the integrity in his voice and met his partner. His story and their combined efforts over less than two years have generated outstanding results and it’s growing in a “Viral” basis. So what I learned as a naive guy in MLM marketing plans was that this business is not a MLM company promoting a cool angle.
This is a REAL Alternative Energy company headed by some very talented people that is choosing to make a MLM type opportunity available to those folks that want to achieve several personal goals.
First off, they offer consumers a way to go Green with in their foot print and pay a small premium for 100% green or renewable energy or less for 25% renewable.
I heard it said that over the last year, excluding the November-December super storm Sandy adverse effects on green electric pricing that they actually saved most consumers money on their bill over a 12 month basis. (I don’t have the exact details per market but trust the source)
Secondly, this is a Referral Based opportunity that if one does talk to others as a customer, which is the same as a Rep, one can mitigate their electric utility costs. I don’t have that option here in Florida, but if I did, it would be a “no brainer”.
There are several aspects of the business that differ greatly from the numerous pure energy play deals (ambit)or consumer services deals where several products or services are offered from cell, alarm and other services (5linx).
As a non professional MLM guy, my first point of interest was the company was supporting charitable organizations with the Mission to Millions program.
Here I can do good for my friends and family and sales leads and prospects by turning them on to a real deal that not only generates a real income for rep’s but also does good for the much need charities.
Also, as this is a simple play, KISS principal is defined by “keep it super simple” !
So, in 40 plus States, anyone with a burning desire, with a good mentor can go from zero to hero in 24 months and make a really decent living. I can take my business seriously and build a “energy company” within an “energy company”.
Most importantly, I can affiliate myself with people of integrity! People who had a choice to not delve into the potentially soiled world of MLM but believed in giving anyone a chance to succeed in this half a trillion dollar industry, one area even Warren Buffet endorsed as the largest transference of wealth in US history.
Why would Forbes look at this company and rank them in 2012 as on of the top 100 companies? Why would the CEO and the company receive industry accolades for their endeavors to date if this was not a company going places?
So, in closing, I read the comments about the “red flag” or the “roll of a group” and laugh to myself. Is it really the case that MLM people are so jaded that they may be blinded by their past? I am so glad I did NOT do Amway, Herbalife, Avon or some other plan and got tainted.
If my past experience would prevent me from looking at this opportunity with an open mind.
I do know of the 10,000 or so active rep’s involved, with the 240,000 customers the company did about $35,000 in 2010 and in 4/2011 rewrote the compensation plan which was rolled out in 8/2011. From there in 2011 they did $125,000,000 and in 2012 somewhere around $240,000,000 in sales.
As a special situations stock and bond broker, this type of growth and the Forbes article, the Direct Sellers News 100 would alone make me take a hard look. The fact that NA Power was and is the only company with an MLM component chosen by Forbes Magazine EVER, speaks volumes.
So, again TYVM to BehindMLM. com for the thorough analysis of the company!!
Here is my bottom line, yes I can support Green Energy, Renewable Energy and reduce the USA’s dependence on foreign oil etc.. while helping build jobs and support needy charities all while buying a REC monthly, for less than $200 a year I can go into business for myself and family with just my time and effort and a minimum of $19.50 a month.
I can build an organization within a legitimate Power Company which will probably do over 500 million dollars in 2013 all from Orlando in my home office.
I feel truly Blessed to have this opportunity fall in my lap.
As I just was layed off yesterday from NYSE:HOT and had no “back up plan” prior to North American Power and Gas, LLC of Norwalk, CT.
I can still sleep well at night knowing that my efforts here over the next year or two will enable me to help untold numbers of friends, family and future friends to do what others have done before me, build a large 5 figure income from the comfort of my home and not have to worry about the company folding or the FTC shutting it down.
Sorry for the long reply but I am passionate about “transparency” and this management team and my Regional Director Team Kevin and Bob, have been only full disclosure and straight.
Best Regards,
David A. Garcia
Orlando, FL
Independent Representative
Personal Opinions expressed here in no way are from or represent the company North American Power and Gas, LLC. Just IMO the best play for me.
It isn’t the same. Retail customers cannot participate in the compensation plan. With no retail customers in NA Power we’re talking 100% internal consumption.
Throw in recruitment commissions and…
Our bottom line is whether or not NA Power has a retail level. Doesn’t look like it.
That’s a rather broad conclusion to draw, and subsequently fails to address the actual red flag itself.
Infact despite the length of your comment, not once was the issue of retail customers mentioned.
There are absolutely retail customers in NAP. If they choose to refer people that’s their choice, it doesn’t change the cost of their utilities. A rep has the a same price as a customer.
(Ozedit: derail attempt removed)
As a NJ resident, my jcp&l will be going up this summer due to Sandy, & that’s a fact. I wouldn’t mind trying to offset that and I know most people are not aware of that fact. I’m here to help them.
Choice does not differentiate your affiliates from your retail customers, not having access to the compensation plan does.
Where are the retail customers in NAP?
yes, it does. You have to sign up as a rep if you choose to refer others. I have many people who are not reps and only customers.
I am setting up a website for a charity, which will be marketing for customers. you obviously havn’t done your homework.
Signing up again for free to the same company is not differentiation between customers and affiliates.
Everyone in NAP is “qualified” to be an affiliate, there is no retail. And again, choosing not to recruit is not a valid differentiation between retail customers and affiliates.
A customer MUST make an active choice to become a rep … it is not automatic and therefore NAP has probably over half it’s customers as simply customers.
As for the reps … They must choose a free upgrade … soppy tax id number and pass a test.
So any of your concerns that NAP doesn’t have retail customers is misplaced.
In the compensation plan material I cited there was no differentiation between retail and affiliates. Making a decision in one’s mind is not good enough if all members have access to the income opportunity (making them affiliates).
If it’s since changed to “free upgrade”, that’s just pseudo-compliance. There’s still no noticeable difference between retail customers and affiliates.
If anything, token psuedo-compliance increases the probability of affiliate signups (“it’s free!”), not retail as you suggest.