Nefful USA complains about false review, fails to provide info
When you’ve been around as long as BehindMLM has, it’s inevitable that compensation details in our reviews become outdated.
Be it a company or one of our readers reaching out, I have no problem with revisiting an MLM company to publish an updated review.
Such was the case with Nefful USA, who recently reached out to complain about a “false review”.
Nefful USA first got in contact on September 24th.
To whom it may concern,
We noticed that your website has a review for our company.
We are requesting that the page be removed. It contains several instances of false and misleading information.
To which I replied;
We stand by the research that goes into our review.
Seeing as you failed to provide one example of “false and misleading information” we won’t be taking any action at this time.
Two days later Nefful USA wrote back and provided updated rank qualification criteria.
A portion of the review is based on the compensation plan and qualifications.
We are an International company and have different versions of our business manuals with the pricing and qualification numbers adjusted for whichever country it is being used for.
The qualifications your review used is for Taiwan’s version and is in foreign currency which is roughly 30x more than USD.
Seeing as our Nefful review was published four years ago, I didn’t have a problem revisiting Nefful for an updated review.
So I replied;
I see. I went and had a look at Nefful USA’s website and there is no compensation documentation provided.
Feel free to pass that on and I’ll mark the review for an update.
Nefful responded with updated rank qualification criteria but failed to provide a copy of their compensation plan.
Thank you once again for your timely response. While we would appreciate it if you can remove the article completely, please update the information on the review to reflect the correct numbers:
It is $5000 USD of GV to reach the level of manager
$20,000 USD of GV to reach the level of Area manager
$200,000 USD of GV to reach the level of Area General Manager
Please also update the information in the review that concerns the compensation plan.
In addition, we request that you please remove the photo and name of our Chairman (Mr. Toshiya Kamijo) as it does violate his personal privacy to use them without his permission.
In order to “update the information in the review that concerns the compensation plan”, I’d of course need the compensation plan.
Hi, I asked for a copy of Nefful’s USA compensation plan. You didn’t provide it.
We also don’t need Kamijo’s permission to include his photo in our review. We include media with our reviews under Fair Use.
I’m happy to update the review with the provided GV amounts and include a note that Nefful refused to provide a copy of its US compensation plan.
I sent the above on October 2nd. To date Nefful USA has failed to respond.
Take that as you will. Personally I’d be extremely wary of an MLM company that refuses to make its compensation plan public.
One reason companies do not show the comp plan on their website is because of the credit card merchant account they are using.
It is not easy for mlm companies to get merchant accounts sometimes or if they get one it is very high rates. It is easier to get an account as a non mlm company.
So they will get the account and publish the comp plan in the password protected back office of the member.
That’s all very well but why reach out to a publisher to complain about outdated information, and then fail to provide updated information to correct what you were complaining about?
Dumbass management 101.
Unless you actually list your credit card merchant in the comp document, your reason is total non-sense.
It’s the COMP plan, not your banking plan.
Kasey, I think what Mr. Coleman is saying is that some MLM companies try to create a public image that they are non-MLM in order to get better credit card merchant account terms, and that they do so by hiding their compensation plan(s) in a password-protected area.
I agree with you that that theory makes no sense, but for a different reason: Nefful’s published rank qualification terms make it crystal clear that they are MLM, so hiding the compensation plan isn’t going to fool any credit card processor.
I can believe MLM companies are more likely to attract charge-backs and are therefore going to have a tougher time getting good terms on their merchant accounts.
I just can’t buy that hiding the comp plan would improve matters any. I think it’s far more likely the company doesn’t want their comp plan to be subject to outside analysis by Oz or anyone else.
And that, to me, is a red flag as big as the sky.
All I got to say is that’s pretty fishy
I found Mr. Coleman’s statement about why a MLM company hides its comp plan from its website total BS.
The only MLM companies that hide their comp plan on their website are the ones who are operating illegally. His explanation is the old “if you can’t dazzle them with brilliance, baffle them with BS.”
I’m sure Mr. Coleman thought he had presented an impressive, rational and plausible reason all reading here would buy it.
He forgot he was not preaching to the MLM choir but to people who do real research and don’t get caught up in all the hype of the MLM spiel, or in this case Ponzi-speak.
You only get high credit card rates when you have high charge-backs, which Ponzi’s always have.
Of course they could always use the Ponzi standby Payment Processors who turn a blind eye to the business model as long as they get their fees. But then that is getting harder to do as they are falling like flies after being sprayed with an insecticide.
Good, it’s not just me, then. Hiding a comp plan does zero toward camouflaging a marketing plan being multi-level. It’s pyramid and/or Ponzi payouts they’re trying to hide, not MLM.
I didn’t explain myself as well as Mr. Edgington; well said, Lynn.